One of the nature of individual differences that is mentioned in the case study is: a. Psychological factors b. Social factors c. Human resources d. Physical fearures

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter7: Nonlinear Optimization Models
Section7.4: Advertising Response And Selection Models
Problem 23P
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Mr.Ahmed is HR manager at XYZ Company for more than ten years. Mr.Ahmed has four employees who do different tasks at the HR department. For example, Ms. Fatema is responsible for training and development function; she has to communicate with all departments at the Company to identify and analyze the training and development needs for the employees. Ms.Fatema likes her work so much and she does the required tasks without any help from the manager; at the same time, she likes to be involved in working with teams as she likes to share and most of times she is the leader of groups work. Ms.Fatema got a lot of attractive offers from other companies but she rejected all of them because she likes her Job and the organization’s environment. One of Fatem’s goal is to be one day a CEO at the Company; that’s why, she is working very hard and friendly with all employees. Mr.Issa is responsible for hiring process such as preparing HR planning, developing recruitment analysis and preparing for the selection assessments. Mr. Issa has some issues in doing the tasks and always the manager (Mr.Ahmed) is not happy with Mr.Issa’s work. Thus, Mr.Ahmed most of the times supervise and guide Issa on how the tasks should be done. In order to increase the productivity of Issa’s work, Mr.Ahmed always motivate Issa by giving him bounces whenever he did a good work. Mr.Issa has spent more than 20 years in the company does the same task. He likes his work because the company pays him very well. There is also, Ms.Amal, who is responsible for talent management program at the company. Ms. Amal is a junior staff; she just joined the company last year. Ms.Amal is a very smart person, she can do the tasks without any supervision and she likes to talk about her achievements all the times. Ms. Amal always ask her manager (Mr.Ahmed)about her career development plan because she likes to move from one level to another level very fast but Mr.Ahmed advise her to wait and focus on the improving of her communication skills as she does not like to communicate or interact with others. Ms.Wafa is a senior HR staff and her main task is to do the HR strategic Plan as well as she is involving in the selection function. Ms.Wafa is expert in her task as she is in the company for more than 30 years. Ms.Wafa received retirement letter and she was upset as she likes her job too much and she has a lot of relationships with all employees in the organization. She likes to stay not because she needs the job but because she likes to interact and works with others and she feels that stay at home will make her lonely. One of the nature of individual differences that is mentioned in the case study is: a. Psychological factors b. Social factors c. Human resources d. Physical fearures
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