only Q 3 and 4 Course : Human Computer Interaction Consider the following scenario to interact with an online website then answer all the questions in part (1) and Part(2) including this question: The Online Travel Agency Management Website helps travel agents to book flight tickets for their customers, cancel flight reservations, view a report of all flights that match customer requirements in terms of date interval, price, and number of seats, and many other useful features and operations. Question(1) Explain one additional action/task/service to be added to the previous scenario, in order to improve the user experience. Explain what user experience goa
only Q 3 and 4
Course : Human Computer Interaction
Consider the following scenario to interact with an online website then answer all the questions in part (1) and Part(2) including this question: The Online Travel Agency Management Website helps travel agents to book flight tickets for their customers, cancel flight reservations, view a report of all flights that match customer requirements in terms of date interval, price, and number of seats, and many other useful features and operations.
Question(1)
Explain one additional action/task/service to be added to the previous scenario, in order to improve the user experience. Explain what user experience goal will be served and how?
Question 2
Choose and specify one of Nielsen’s Design heuristic that is not supported by the scenario nor Q(1). Then explain what action/service/task can be added to the website to support the design heuristic that are different from Q(1). Do not use “provide help” heuristic as a case.
Question 3
Explain one additional action/task/service to be added to the previous scenario that is different from the ones in Qs (1), and (2) to make the interface of the website a persuasive interface. Explain how and why?
Question 4
Explain one additional action/task/service to be added to the previous scenario that is different from the ones in Qs (1), (2), and (3) to make the interface of the website an expressive interface. Explain how and why
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