OPENING STATEMENT
MAKE AN OPENING STATEMENT ABOUT THIS:
Boss, this is the report we will submit to Mr. Puno next week. You asked me to leave the opening statement to you. So here is the rest…
Our big need is to improve interviewing skills. This should include questioning techniques for new hires and for grievance hearings. Good listening habits apply too. So do counselling techniques to make others comfortable so they will tell what is really bothering them. If there’s anything supervisors can do to prepare themselves for interviews or hearings, that should be included too.
We could use Project Control training for ourselves and supervisors. None of us really knows PERT or how to set critical paths. Any visual charting and monitoring method would be a big help.
Several supervisors have expressed a need for a basic college level economics course. They want down-to-earth study of supply and demand, inflation patterns and trending.
Nearly 45% of our local supervisors want a course in public speaking. The course conducted by Toastmasters was specifically recommended.
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