Question 15 options: Have direct responsibility for producing goods or services It includes Foreman, supervisors, clerical supervisors Both A&B None
Q: Customer services performance measures in operational logistics are key, with the aid of practical…
A:
Q: Question: Develop a problem statement for the scenario given below by considering the variables…
A: A variable is described as a phenomenon, thing, place, person, quantity, number, characteristics, or…
Q: The simple operation of a small phone-order retail company is mapped below. Average order…
A: Processing time is the time between when a request is put by a client and when the request is…
Q: Write a short note on customer relationship management system.
A: Customer relationship Customer relations generally focuses on the proactive steps an organization…
Q: QUESTION 9 ________ provide the resources needed by a company to produce its goods and services.…
A: suppliers provide the resources needed by a company to produce its goods and services. retailers are…
Q: A tax-exempt hospital will tend to provide care of a higher quality level. True False
A: Answer - True
Q: Q The manager of a fast food restaurant featuring hamburgers is adding salads to the menu. For each…
A: For option (A) Units sold = 25000 Conditions under MAKE option: FC = 12000 VC = 1.5 per salad Total…
Q: Question 5 Total Quality Management (TQM) is perhaps the most significant of the new ideas which…
A: Total quality management: Total quality management is a process where every member of a business…
Q: onsider the following scenario and then answer the questions that follow: You intend to open a car…
A: A customer service strategy methodology is an exhaustive arrangement to deal with client…
Q: Question 5: Read the below scenario carefully and answer the questions? YOU BE THE CONSULTANT -…
A: Case Summary- AF is an entrepreneur who brought the print shop and do an annual sale of $1 million…
Q: Which of the following is not an area of focus in measuring social return on investment?…
A: -the greatness of an individual or article that can't or doesn't move without anyone else.…
Q: A NASA manager testified to the Rogers Commission that they hoped the backup O-ring on Challenger's…
A: Groupthink is related to a psychological phenomenon that takes place when a group of people comes to…
Q: Question 4 The workers at Tesco’s are regularly complaining about overwork. Although, Mr. Freya has…
A: Motivation is the process of inducing a person to accomplish goals. In business, motivation is a…
Q: Todd and Mary own a local store. They would like to establish a business plan to ensure it will…
A: Todd and Mary own a local store. They would like to establish a business plan to ensure it will…
Q: Management skills include: Question 13 options: leadership, time and stress management…
A: Recognizing and developing solid management abilities can help you establish yourself for a…
Q: Which of the following is not a work situation that tend to promote the substitution of a robot in…
A: ANSWER : The work situations that tend to promote substitution of robots for human workers are…
Q: Sample Size, or Number of measurements in each Subgroup: • Number of Subgroups: • Subgroup…
A: Since you have posted a question with multiple sub-parts, we will solve first three sub-parts for…
Q: Question 5 You are receiving an shipment and come across a box of shaving cream What should you do?…
A: A shipment contains goods that are delivered to a particular customer who has ordered that product.…
Q: To be successful in a foreign market operations, the choice of colors in international marketing…
A: a) True. In the market environment, the culturally scheme consists of a impact of religion,…
Q: Debbie owns 100% of the common stock (3,750 shares, valued at $2,517,000) of Great West Linens Inc.…
A: As the name suggests, preferred stock gets preference over the common stock in terms of dividends as…
Q: Rectify the error if any in the following in-text citation based on APA guidelines. Perceived…
A: In-text citation is described as the reference included of the resource or the source from which…
Q: Question 1 Determine whether the following statements are true or false. Statement T or F 1.…
A: Operations management deals with certain aspects such as planning, controlling, forecasting etc.…
Q: QUESTION 3 In an effort to reduce energy costs, a major university has installed more efficient…
A: This question is falling within the Operations Management -business statistics/Six Sigma subject,…
Q: Air conditioning. automatic gearboxes and power steering in cars are just some of the technological…
A: Technical advance refers to a change in the manner in which an item or administration is created or…
Q: Question 4 Conceptual skills are needed by managers to build upon job--‐specific, technical…
A: 4. True 5. True
Q: Which of the following is classified as value added activities in a hospitality services (5- star…
A: Question: Which of the following is classified as value added activities in a hospitality services…
Q: QUESTION 2 NAK Consult Ltd is a construction company with many contracts being executed…
A: Wages are usually paid weekly in cash to workers operating in units like manufacturing. Advancement…
Q: Case Study 1.1 MegaTech, Inc. MegaTech, Inc. designs and manufactures automotive components. For…
A: A marketplace is described as a platform where the vendors sell curated services and products to…
Q: n the control process, which step follows 'measuring actual performance'? Question 3 options:…
A: The appropriate performance of the organization control function is serious to the achievement of an…
Q: Question (2) : Referred to your understanding of the special cases in LP, answer the following…
A: The examples are presented below along with the objective function and the constraints. The…
Q: Q1 a) Using an appropriate model with a diagram, explain in detail Nora's demand for cheese.
A: Demand is basically what a person desires to have. for every thing or item, one must purchase it and…
Q: Question 11 Which best describes an operation that penetrates an existing market with a lower cost…
A: Business operations are directed to activities that companies employ on a day-to-day basis to…
Q: Question 4 10 pts Jason's neighbor, an antique dealer, is thinking about buying a 60-year-old…
A: Basic selling price problem
Q: Problem Statement: Hotel Booking System It would require the customers to get registered by…
A: Step 1The data used to identifies their uses is known as the test data. Test data verify the input…
Q: Question 5 You are receiving an shipment and come across a box of shaving cream. What should you do?…
A: Shipment can be defined as the process of shipping goods from one place to another. It is a kind of…
Q: Question 7 You are picking an order and come across a box of perfume. What should you do? Please…
A: The options which are apply are :
Q: The government has constant interest in the continued performance and survival of business.’ Giving…
A: Government of any country act as a filter and do the process of filtering the unsafe trade and…
Q: 2. What is competitive advantage? Question 2 options: Taking advantage of economies of scale.…
A: A company's ability to produce goods or services faster, more efficiently, or for less money than…
Q: question 3 Using a service organisation of your choice, how do the concepts of the theater, role…
A: The moment of truth concept derives from the service design in which the organization and the…
Q: In a Competitive evaluation committee for the selection of competent sale force, as a senior…
A: In a Competitive evaluation committee for the selection of competent sale force, as a senior…
Q: of the following categories would most likely NOT use an employee labor dollars to determine its…
A: Attacking another person or organization's information system is known as a "cyberattack," and it is…
Q: Which of these are examples of non-contact inspection techniques? Question 29 options: a. Machine…
A: The question is related to examples of Non Contact inspection techniques. No physical contact.…
Q: Middle Managers – Question 14 options: Coordinate employee activities Determine which goods…
A: The middle-level manager worked as an administrator of operative departments. They are bonded to the…
Q: Which of the following is not a driver of Mobile business a. Benefit for all b. Difficulty in use c.…
A: Option B
First-line Managers –
Question 15 options:
|
Have direct responsibility for producing goods or services |
|
It includes Foreman, supervisors, clerical supervisors |
|
Both A&B |
|
|
Step by step
Solved in 2 steps
- The general manager called a meeting with the executive staff to address quality complaints received last quarter. The suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question 16 options: a) Hire all new employees b) Provide hotel-wide service training c) Move employees to different departments d) Hire an outside contractor to motivate employeesPractice Question 1 BackgroundKC Mechanic Shop was established by Mr. John, a seasoned mechanic who has over 20 years ofexperience in the automotive repair industry. Sales figures for the last ten months are as follows:-Months Actual Sales1 30,0002 39,0003 42,0004 50,0005 55,0006 61,0007 70,0008 77,0009 81,50010 90,000Spare Parts Use a three-period and a four-period weighted moving average to forecast salesfor the 12th month. (Use weights of 1,2,3 and 1,2,3 4). From the data provided in the case, use MAD to determine which forecastingtechnique is more accurate. If forecast for month 7 is $72,000, with an alpha of 0.4, use exponentialsmoothing to forecast sales for months 8 and 9.question 2: Where an organisation is looking to downsize they would be looking for A.outputs to remain the same and inputs to be reduced B.increase both inputs and outputs C.decrease both inputs and outputs, with inputs decreasing at a faster rate D.outputs to increase with little or no increase in inputs quesiton 3: When the number and cost of abour and equipment is used as inputs to calculate productivity, what is the productivity measurereferred to ? A.Total factor productivity B.Single factor productivity C.Multi-factor productivity D.Productivity QUESTION 4 Employee remuneration which is based solely on output without consideration of time spent) is referred to as A.Output based pay B.Numbers game pay system C.Piece rate wage system D.None of the above
- QUESTION 5:What is demand forecasting and why it’s vital to the company’s operations?Question 4 The workers at Tesco’s are regularly complaining about overwork. Although, Mr. Freya has found that the workers have been spending a lot of time on tea breaks, lunch breaks, and even in between the production workers spend a lot of time talking to each other. This resulted in poor productivity and in order to complete the work and deliver the products timely, Mr. Freya had to employ workers on overtime costing the company even more. 4.1 Discuss the relationship between production and productivity. 4.2 One of the most important responsibilities of an operations manager is to motivate his or her employees to work in a manner that utilizes their full talents. This is not an easy task because individuals are motivated by different things and in different ways. Discuss THREE (3) advantages of employee motivation. 4.3 Discuss SIX (6) hindrances to motivating employees.QUESTION 3 Mr. John produces a special type of shoes on an assembly line. The process involves eightdifferent tasks. Mr. John would like to increase productivity on this line and asked you for someassistance. He would like to balance the assembly line in order to reduce idle time and increaseefficiency. a. What information would you need in order to demonstrate to Mr. John how to balancethe assembly line? b. Setup an example that will be used to demonstrate to Mr. John how to balance the line.c. Using the example that you setup in “b” above, demonstrate to Mr. John how tobalance the line using the LOT heuristics.d. Based on the example above, calculate the efficiency of the line.
- Question 1: Operations managers should use different techniques and models to make sure that they are operating the Operations function in the proper way. Triple Bottom Line (TBL) is one technique or model which evaluates the performance of an organization. Discuss how the Triple Bottom Line (TBL) model could assess the performance of the Operations function. Support your answer with relevant examples.QUESTION 3Mr. John produces a special type of shoes on an assembly line. The process involves eightdifferent tasks. Mr. John would like to increase productivity on this line and asked you for someassistance. He would like to balance the assembly line in order to reduce idle time and increaseefficiency.a. What information would you need in order to demonstrate to Mr. John how to balancethe assembly line? b. Setup an example that will be used to demonstrate to Mr. John how to balance the line.c. Using the example that you setup in “b” above, demonstrate to Mr. John how tobalance the line using the LOT heuristics.d. Based on the example above, calculate the efficiency of the line.QUESTION 3Mr. John produces a special type of shoes on an assembly line. The process involves eight different tasks. Mr. John would like to increase productivity on this line and asked you for some assistance. He would like to balance the assembly line in order to reduce idle time and increase efficiency.a. What information would you need in order to demonstrate to Mr. John how to balance the assembly line? b. Setup an example that will be used to demonstrate to Mr. John how to balance the line.c. Using the example that you setup in “b” above, demonstrate to Mr. John how to balance the line using the LOT heuristics.d. Based on the example above, calculate the efficiency of the line.
- QUESTION 4 a. Explain any two process technologies for materials.b. Discuss any three factors that will help to determine the type of production process used.c. Distinguish between design capacity and effective capacity. Provide a brief example.d. Why is the capacity decision important?e. A regional bank training center has the physical ability to handle 1,300 participants. However, management personnel believe that only 1,100 participants can be handled effectively for most training sessions. The last training session, although forecasted to have 1,000 participants, resulted in the attendance of only 990 participants. Calculate the utilization and efficiency of the training facility.QUESTION 2 No 2 Rock and Ventilation (RV) shaft of Deep Levels Gold Mining Ltd was designed to handle 255 000 tons of rock per month. The effective capacity of the mine is, however, only 245 000 tons of rock per month. 2.1 Calculate the efficiency of this shaft for the past month when 225 000 tons of rock were hoisted. 2.2 Calculate the productivity of employees per panel that produces 36 m2 per blast when 9 persons are required per panel.Question 1: Productivity The following table shows data on the average number of customers processed by several vehicle service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer. Unit Employee Customers Processed/ Day A 4 36 B 5 40 C 8 60 D 3 20 Compute multifactor productivity for each unit. Use an 8-hour day for multifactor productivity. (3marks) 2. If unit B is able to increase its number of customers processed per day from 40 to 50, what will its new multifactor productivity be? (3 marks) 3.What is the percentage change in factor of productivity? (4 marks)