Question 2 In the 1990 landmark article on Business Process Reengineering (BPR), MIT Professor Michael Hammer sounded the warning of "Don't automate, obliterate". He claimed that companies should redesign and build new processes in the context of modern times, business and consumer needs. (a) (b) Discuss the roles of technology in BPR by providing any relevant examples in support of your answer. Conclude if the author is adopting an anti-technology stance by calling out to organisations to stop automating.

Question 2 In the 1990 landmark article on Business Process Reengineering (BPR), MIT Professor Michael Hammer sounded the warning of "Don't automate, obliterate". He claimed that companies should redesign and build new processes in the context of modern times, business and consumer needs. (a) (b) Discuss the roles of technology in BPR by providing any relevant examples in support of your answer. Conclude if the author is adopting an anti-technology stance by calling out to organisations to stop automating.

Cornerstones of Cost Management (Cornerstones Series)

4th Edition

ISBN:9781305970663

Author:Don R. Hansen, Maryanne M. Mowen

Publisher:Don R. Hansen, Maryanne M. Mowen

Chapter14: Quality And Environmental Cost Management

Section: Chapter Questions

Problem 19E: Achieving sustainable development will likely require the cooperation of communities, governments,...

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