Ram Singh is working as a Senior Manager in a large Automobile Company. Recently, he observed that during the last six months, many ethical problems have emerged in his company, resulting in ethical dilemmas, which he feels need to be resolved immediately, before it goes to the Director Major (Retd) Anil Singh. These are 1.One customer wants refund for the automobile part he purchased.   2.Product quality in the workshop is deteriorating. 3.The company procedures restrict the application of a particular process for certain tasks. 4.A fellow colleague being harassed and afraid to say anything. 5.He wants to correct some of his earlier mistakes which his boss does not know. 6.Ram also knows that if all the above ethical dilemmas are not resolved, he is likely to lose his job, as Major Anil Singh is a very upright person in maintaining corporate and professional ethics. Questions- a) What suggestions would you give to Ram to resolve each of the above ethical dilemma? Explain  b) What questions should Ram ask himself so that he can take proper ethical decisions?

Social Psychology (10th Edition)
10th Edition
ISBN:9780134641287
Author:Elliot Aronson, Timothy D. Wilson, Robin M. Akert, Samuel R. Sommers
Publisher:Elliot Aronson, Timothy D. Wilson, Robin M. Akert, Samuel R. Sommers
Chapter1: Introducing Social Psychology
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Ram Singh is working as a Senior Manager in a large Automobile Company. Recently, he observed that during the last six months, many ethical problems have emerged in his company, resulting in ethical dilemmas, which he feels need to be resolved immediately, before it goes to the Director Major (Retd) Anil Singh.

These are

1.One customer wants refund for the automobile part he purchased.

 

2.Product quality in the workshop is deteriorating.

3.The company procedures restrict the application of a particular process for certain tasks.

4.A fellow colleague being harassed and afraid to say anything.


5.He wants to correct some of his earlier mistakes which his boss does not know.

6.Ram also knows that if all the above ethical dilemmas are not resolved, he is likely to lose his job, as Major Anil Singh is a very upright person in maintaining corporate and professional ethics.

Questions-

a) What suggestions would you give to Ram to resolve each of the above ethical dilemma? Explain 

b) What questions should Ram ask himself so that he can take proper ethical decisions?

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