The Kano analysis tool allows companies to identify the key product and/or service factors for actionable insight such as: Product effectiveness Unexpected but highly appreciated product attributes O Attributes that frustrate the costumers O All above AO Other

The Kano analysis tool allows companies to identify the key product and/or service factors for actionable insight such as: Product effectiveness Unexpected but highly appreciated product attributes O Attributes that frustrate the costumers O All above AO Other

Principles of Information Systems (MindTap Course List)

13th Edition

ISBN:9781305971776

Author:Ralph Stair, George Reynolds

Publisher:Ralph Stair, George Reynolds

Chapter11: Strategic Planning And Project Management

Section: Chapter Questions

Problem 6SAT

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Explain please...

The Kano analysis tool allows companies
to identify the key product and/or service
factors for actionable insight such as:
Product effectiveness
Unexpected but highly appreciated product
attributes
Attributes that frustrate the costumers
O All above
O other

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