The Kroger Company is one of the largest grocery retailers in the United States with over two thousand grocery stores across the country. Kroger uses an online customer opinion questionnaire to obtain performance data about its products and services and learn about what motivates its customers (Kroger website, April 2012). In the survey, Kroger customers were asked if they would be willing to pay more for products that had each of the following four characteristics. The four questions were: Would you pay more for products that have a brand name? products that are environmentally friendly? products that are organic? products that have been recommended by others? 1. Is the data collected by Kroger in this example categorical or quantitative? Group of answer choices categorical quantitative 2. What measurement scale is used? Group of answer choices Ordinal Nominal Interval Ratio
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The Kroger Company is one of the largest grocery retailers in the United States with over two thousand grocery stores across the country. Kroger uses an online customer opinion questionnaire to obtain performance data about its products and services and learn about what motivates its customers (Kroger website, April 2012). In the survey, Kroger customers were asked if they would be willing to pay more for products that had each of the following four characteristics. The four questions were: Would you pay more for
- products that have a brand name?
- products that are environmentally friendly?
- products that are organic?
- products that have been recommended by others?
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- Cousins Jeri Lynn DeBose, Tish Hoover, and Josephine (Joey) Parks looked forward to meeting up during the Christmas holidays to compare notes on the results of midyear teacher evaluations. All were public school teachers in districts scattered over the state. In the pressured search for new levels of teacher accountability demanded by legislators, the state department of education joined 16 other States in implementing a new teacher evaluation system. The goal is to hold teachers account-able for student learning progress in the classroom. Under the guidance of the National Council for Teacher Quality, criteria varies by State, but in most cases, 40 percent of each teacher's accountability score would be based on the principal's evaluation and ranking based on personal observation, 30 percent would be based on personal observation by a master teacher from outside the district, and the Other 30 percent would be based on student test score gains. The state department of education would set a performance goal each school district, and the principal would set a performance goal for each teacher. In preparation, the State conducted intensive training sessions for principals and designated master teachers who would conduct the evaluations based on four class observations per teacher. Officials used standardized achievement tests to derive value-added scores that measure student learning over the year. Teacher ratings were 1-5, with I am being the lowest and 5 representing near perfection. The publication of the first year's evaluations stirred interest and controversy, particularly among teachers who worried about the possible long-term effects on job retention and tenure. Now, with the first-year evaluations in hand, the three cousins pored over their experiences. The three represented different types of school systems within the state. Jeri Lynn worked for a metropolitan system in the state capital. The system included many low-income students whose first language was nor English, and several schools within the system were teetering on the brink of State takeover if improvement in student scores didn't materialize this school year. Tish worked in a county System dominated by upper-income residents, and Joey taught in the rural community in which all three grew up. The rural community had high unemployment, and a low percentage of graduates went on to college. As a result, the cousins came to the table with differing teaching experiences. "The numbers are all over the place," Jeri Lynn remarked as she studied the pages. "The whole system is flawed, and they need to make changes," Joey said. " It's too subjective. The principal and master teacher observations are subjective because there are personal factors that affect a true outcome." "Yeah, look at the numbers from your upper-income district," Jeri Lynn said to Tish. " How can 60 percent of the teachers score 5s?" Tish chuckled. "Yeah, lucky us. Our schools are overflowing with children from wealthy families. These are the kids who will apply to Ivy League schools. I can tell you that the principals are going to avoid confrontation on all fronts. No principal is going to give any indication that their students are receiving an education that's less than perfect, and that means cramming the rankings with 5s. They claim a higher level of motivation for students, and thus the selection of an elite team of educators. So with those pressures, I don't think we get personal feedback that IS accurate." "At the other end of the spectrum, we have my rural district," Joey said. "The big problem is that the principals know everyone and have longstanding relationships with everyone in the county, so I think scores are based on personal history. We could almost predict who would get high or low scores before the observations. For principals, it can go back as far as 'his daddy and my daddy hated each other in high school, and now I get to evaluate his daughter." "I think that in many cases, principals feel pressure to align scores with state expectations. The stare expected my district to have high scores and expected rural schools such as yours to be lower," Tish said. "But isn't that partially offset by lower goals for the rural school distracts responded Joey. "The key to the accountability system is the principal in each school," Jeri Lynn suggested. "With several of the schools in Metro teetering on the edge of state takeover by the end of the year, we had lots of strict principals who wanted to hold our feet to the fire with lower scores." "I thought the whole idea was to provide the teachers With feedback so that we would know the areas where we need improvement," Tish said. "The principals were supposed to conduct two observations in the fall and two more in the spring," Jeri Lynn said. think that's asking too much of them when they already have so much on their plates. I think a lot of them are skimping on their visits. know I only had one observation last semester, and I'm sure Mr. Talley just faked the second set of numbers. The master teachers make only two observations a year, which may be more objective but counts for less." "I'm wondering, too, how a principal measure performance in a course area outside his area of expertise, such as math," Joey said. "If the guy has a phobia about math, anything the teacher says or does is going to 100k brilliant—thus a 5." Tish and Jeri Lynn looked at each other and laughed. Maybe we picked the wrong subjects," Tish said. "My question is one of perception," Jeri Lynn said. "A large percentage of my students are ELL. That affects their scores. How do you measure a 3 in my situation against a 5 for Tish? At the end of the school year, little Carlos is thrilled that his reading in English has improved, but there's no Big Bang here. a slow steady improvement that may not actually show up in big strides for a couple of years." "So, the question is how do they create a system that is fair?" Tish asked. "And accurate," added Jeri Lynn. Is a 1-5 grading System by principals and master teachers a valuable part of a feedback control system for teachers? Why?Cousins Jeri Lynn DeBose, Tish Hoover, and Josephine (Joey) Parks looked forward to meeting up during the Christmas holidays to compare notes on the results of midyear teacher evaluations. All were public school teachers in districts scattered over the state. In the pressured search for new levels of teacher accountability demanded by legislators, the state department of education joined 16 other States in implementing a new teacher evaluation system. The goal is to hold teachers account-able for student learning progress in the classroom. Under the guidance of the National Council for Teacher Quality, criteria varies by State, but in most cases, 40 percent of each teacher's accountability score would be based on the principal's evaluation and ranking based on personal observation, 30 percent would be based on personal observation by a master teacher from outside the district, and the Other 30 percent would be based on student test score gains. The state department of education would set a performance goal each school district, and the principal would set a performance goal for each teacher. In preparation, the State conducted intensive training sessions for principals and designated master teachers who would conduct the evaluations based on four class observations per teacher. Officials used standardized achievement tests to derive value-added scores that measure student learning over the year. Teacher ratings were I —5, with I am being the lowest and 5 representing near perfection. The publication of the first year's evaluations stirred interest and controversy, particularly among teachers who worried about the possible long-term effects on job retention and tenure. Now, with the first-year evaluations in hand, the three cousins pored over their experiences. The three represented different types of school systems within the state. Jeri Lynn worked for a metropolitan system in the state capital. The system included many low-income students whose first language was nor English, and several schools within the system were teetering on the brink of State takeover if improvement in student scores didn't materialize this school year. Tish worked in a county System dominated by upper-income residents, and Joey taught in the rural community in which all three grew up. The rural community had high unemployment, and a low percentage of graduates went on to college. As a result, the cousins came to the table with differing teaching experiences. "The numbers are all over the place," Jeri Lynn remarked as she studied the pages. "The whole system is flawed, and they need to make changes," Joey said. " It's too subjective. The principal and master teacher observations are subjective because there are personal factors that affect a true outcome." "Yeah, look at the numbers from your upper-income district," Jeri Lynn said to Tish. "How can 60 percent of the teachers score 5s?" Tish chuckled. "Yeah, lucky us. Our schools are overflowing with children from wealthy families. These are the kids who will apply to Ivy League schools. I can tell you that the principals are going to avoid confrontation on all fronts. No principal is going to give any indication that their students are receiving an education that's less than perfect, and that means cramming the rankings with 5s. They claim a higher level of motivation for students, and thus the selection of an elite team of educators. So with those pressures, I don't think we get personal feedback that IS accurate." "At the other end of the spectrum, we have my rural district," Joey said. "The big problem is that the principals know everyone and have longstanding relationships with everyone in the county, so I think scores are based on personal history. We could almost predict who would get high or low scores before the observations. For principals, it can go back as far as his daddy and my daddy hated each other in high school, and now I get to evaluate his daughter "I think that in many cases, principals feel pressure to align scores with state expectations. The stare expected my district to have high scores and expected rural schools such as yours to be lower," Tish said. "But isn't that partially offset by lower goals for the rural school distracts responded Joey. "The key to the accountability system is the principal in each school," Jeri Lynn suggested. "With several of the schools in Metro teetering on the edge of state takeover by the end of the year, we had lots of strict principals who wanted to hold our feet to the fire with lower scores." "l thought the whole idea was to provide the teachers With feedback so that we would know the areas where we need improvement," Tish said. "The principals were supposed to conduct two observations in the fall and two more in the spring," Jeri Lynn said. think that's asking too much of them when they already have so much on their plates. I think a lot of them are skimping on their visits. know I only had one observation last semester, and I'm sure Mr. Talley just faked the second set of numbers. The master teachers make only two observations a year, which may be more objective but counts for less." "I'm wondering, too, how a principal measure performance in a course area outside his area of expertise, such as math," Joey said. "If the guy has a phobia about math, anything the teacher says or does is going to 100k brilliant—thus a 5." Tish and Jeri Lynn looked at each other and laughed. Maybe we picked the wrong subjects," Tish said. "My question is one of perception," Jeri Lynn said. "A large percentage of my students are ELL. That affects their scores. How do you measure a 3 in my situation against a 5 for Tish? At the end of the school year, little Carlos is thrilled that his reading in English has improved, but there's no Big Bang here. a slow steady improvement that may not actually show up in big strides for a couple of years: "So, the question is how do they create a system that is fair?" Tish asked. "And accurate," added Jeri Lynn. What do you see as the major strengths and flaws in the feedback control system used in the schools in this scenario? What changes do you recommend to overcome the flaws?The manager of the Marketing Department in Hilton Group noted that in recent years, absenteeism has been steadily increasing, as has staff turnover. There have been instances of dysfunctional behavior such as the unauthorized sale of customer lists. Marketing Department employees who are directly involved with promotion campaigns are offered bonuses on the basis of the sales that are generated from their specific campaigns. This scheme has not been well-received by staff, since they feel that the sales generated from marketing campaigns are not a true measure of the value of the campaigns. They argue that the sales are dependent on many other factors outside the control of the Marketing Department and typically, bonuses payments are rarely paid to the Marketing employees. They feel that this is unfair, since many of the other departments receive regular bonuses. Marketing Department employees are also not satisfied with the opportunities for training and advancement, compared to other…
- The Pew Research Center Internet Project conducted a survey of 857 Internet users. This survey provided a variety of statistics on them. If required, round your answers to four decimal places. (a) The sample survey showed that 90% of respondents said the Internet has been a good thing for them personally. Develop a 95% confidence interval for the proportion of respondents who say the Internet has been a good thing for them personally. to (b) The sample survey showed that 67% of Internet users said the Internet has generally strengthened their relationship with family and friends. Develop a 95% confidence interval for the proportion of respondents who say the Internet has strengthened their relationship with family and friends. to (c) Fifty-six percent of Internet users have seen an online group come together to help a person or community solve a problem, whereas only 25% have left an online group because of unpleasant interaction. Develop a 95%…The following question is related to compensation management please justify your answer using compensation management theories and examples. Monty Python, the CEO of LeSTA resigned in 2016 after an internal investigation revealed that he had backdated his own stock options. The company’s internal investigation indicated that the CEO conspired with the LeSTA’s Finance Officer to alter the dates of his stock option grants between 2007 and 2015. As a result of the backdating, the company needed to restate more than three years of financial results and as a consequence, incurred an additional compensation expense of more than $41 million. Despite the scandal and ongoing investigation at the time of his departure, the terms of the CEO’s employment agreement provided him with the ability to collect as much as $175 million in severance, pension and stock. Because of the backdated options scandal, the company (LeSTA) adopted a new policy, which required all stock option grants and the terms of…In a recent case study focused on planning management, a multinational manufacturing company sought to enhance its production efficiency and resource allocation. The organization faced challenges in coordinating activities across various departments and struggled to meet deadlines consistently. The company implemented a comprehensive planning management system that incorporated advanced scheduling algorithms and real-time tracking mechanisms. This initiative aimed to streamline workflows, optimize resource utilization, and minimize production bottlenecks. As a result, the company experienced a significant improvement in overall operational efficiency, reduced lead times, and increased customer satisfaction. The successful implementation of this planning management strategy highlighted the importance of aligning organizational goals with a well-defined planning framework. Question: How did the implementation of the planning management system impact the collaboration and communication…
- When one of the worldâs largest lenders discovered that revenues for its Latin American auto financing operations were flat, it embarked on a mission to collect feedback from first-tier customers, in this case, auto dealers. Overwhelmingly, the dealers reported that credit decision response time was the number one issue that the lender needed to improve. A quick initial credit decision keeps the customer from shopping elsewhere, both for a car and for the financing.A team of Six Sigma Black Belts from the lender then began to quantify the effects of slow response time and learned that 40% of credit applications werenât moving past the initial application stage, either because the application was rejected or the customer went elsewhere for financing. This 40% figure translated into $110 million in lost revenue annually for the lender.Given the voice of the customer (VOC) data, which highlighted the importance of credit decision response times and the…please help with this question using the sensitivity report and explain how you got the answerWrite a 1000 words report on a case study. You have recently started a new job as a junior operations manager at Pet Kingdom, a petsupplies retailer. You are writing these reports to your line manager, Ms Lionheart, so theappearance and language of your reports need to be professional. CASE STUDY - Forecasting Your line manager, Ms Lionheart, has collected and scrutinised performance data for thecompany. She was concerned that the inventories were high for certain products which hadresulted in significant price reductions and losses for the company. At the same time, thecompany had run out of stock for other items early in the season resulting in unsatisfiedcustomers and lost sales. Ms Lionheart has concluded that the problem was not with thespecific products carried in the stock, but with the quantities ordered by the procurementdepartment for two popular products; Dog Ball Launcher and Lightweight Dog Lead.Dog Ball Launcher is a product carried by the company for the past four…
- The host of a dinner party purchases wine based on the weighted average of clarity (10%), bouquet (5%), friendliness to the palate (5%), storage ability of opened bottles (40%), and price (40%). Suppose that Bone Ranch Wave has scores in these categories of 4, 5, 3, 8, and 9, respectively. What is its rating?A) 5.80 B) 5.00 C) 7.60 D) None of the previousConjoint Analysis In this assignment, you will conduct a conjoint analysis on credit cards. An online retailer considers offering a new credit card to its customers. You, as a marketing analyst, are given the task to conduct a study on preferences of its customers for credit cards. To address these issues, your team conducted a conjoint study using a sample of the online retailer's customer database. An online survey was developed, consisting of 18 profiles. The most important attributes and levels were identified based on a focus group discussion and expert options. The data file is “CreditCardData.xls”. The following attributes and levels were identified and used in the study: Attribute Levels Brand Mastercard, Visa, Discover Fee $0 fee, $10 fee, $25 fee Interest (intro APR) 0% interest, 15% interest Cash back no cash back, 1% cash back Credit limit $1,000, $3,000, $10,000 A random sample of 3 customers who were drawn from the customer database were contacted and took the…You are an owner of a restaurant in the city. Your employees consist of a manager, a chef, assistant cooks, waitresses/waiters, clean-up crew, security guards and cashier. 1.What criteria will you use for evaluating the performance of the waiters and waitresses? List at least five criteria and briefly describe each of them. 2.What standard will you use for each of these criteria? List the standards and rating scale for your standard.