The process that the public uses to log/register complaints begins with the loading of the complaint on the Online Portal or Mobile App. All loaded complaints will be in the ComplaintLoaded state. Complaints can either be accepted (through the acceptance option) or rejected (through the reject option). All accepted complaints will be in the ComplaintsAccepted state and rejected complaints will be in the Complaints Rejected State. For both Accepted and Rejected Complaint, there is a send notification option that sends notifications out. The process ends with Notification Sent state for all the notifications that are sent out. The Online Portal or Mobile App has a mechanism to check the details of the complaint before accepting or rejecting Q.3.1 Analyse the process used to log/register complaints and create a state machine diagram.

EBK JAVA PROGRAMMING
9th Edition
ISBN:9781337671385
Author:FARRELL
Publisher:FARRELL
Chapter14: Introduction To Swing Components
Section: Chapter Questions
Problem 10PE
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The process that the public uses to log/register complaints begins with the loading of the complaint 
on the Online Portal or Mobile App. All loaded complaints will be in the ComplaintLoaded state. 
Complaints can either be accepted (through the acceptance option) or rejected (through the reject 
option). All accepted complaints will be in the ComplaintsAccepted state and rejected complaints
will be in the Complaints Rejected State. For both Accepted and Rejected Complaint, there is a send 
notification option that sends notifications out. The process ends with Notification Sent state for all 
the notifications that are sent out. The Online Portal or Mobile App has a mechanism to check the 
details of the complaint before accepting or rejecting

Q.3.1 Analyse the process used to log/register complaints and create a state machine 
diagram.

 

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