The sales department clerk receives a customer orders from the customers and prepares a three-part sales order. The three copies are sent to the credit department for approval, where the clerk reviews the Customer Credit Records. After approval, the credit department clerk returns one copy of the sales order to the Sales Department, where it is reviewed and filed. The remaining two copies are sent to the warehouse. The Warehouse clerk picks the goods from the shelves and sends them along with one copy of the sales order to the shipping department. The third copy of the sales order is filed in the warehouse. Upon receipt if the goods, the shipping clerk prepares a shipping notice and sends the goods and one copy of the sales order to the customer. The clerk then sends the shipping notice to the Billing Department. Upon receipt of the shipping notice the billing clerk updates the customer’s account receivable and files the shipping notice in the department.   Required Prepare a system flowchart of the sales procedures previously described.   The Mailroom receives checks and remittance advices from customers in payment of their accounts receivable. The clerk reviews the documents for completeness and correctness, sends the checks to the Cash Receipts department, and sends the remittance advices to the Accounts Receivable department. The AR clerk receives the remittance advices and updates the customers’ AR records from the PC in the AR department. The cash receipts clerk receives the checks and post them to the cash receipts journal from the PC in the department. The clerk then sends the checks to the bank for deposit.   Required Prepare a system flowchart of the procedures described above.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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The sales department clerk receives a customer orders from the customers and prepares a three-part sales order. The three copies are sent to the credit department for approval, where the clerk reviews the Customer Credit Records. After approval, the credit department clerk returns one copy of the sales order to the Sales Department, where it is reviewed and filed. The remaining two copies are sent to the warehouse. The Warehouse clerk picks the goods from the shelves and sends them along with one copy of the sales order to the shipping department. The third copy of the sales order is filed in the warehouse. Upon receipt if the goods, the shipping clerk prepares a shipping notice and sends the goods and one copy of the sales order to the customer. The clerk then sends the shipping notice to the Billing Department. Upon receipt of the shipping notice the billing clerk updates the customer’s account receivable and files the shipping notice in the department.

 

Required

Prepare a system flowchart of the sales procedures previously described.

 

The Mailroom receives checks and remittance advices from customers in payment of their accounts receivable. The clerk reviews the documents for completeness and correctness, sends the checks to the Cash Receipts department, and sends the remittance advices to the Accounts Receivable department. The AR clerk receives the remittance advices and updates the customers’ AR records from the PC in the AR department. The cash receipts clerk receives the checks and post them to the cash receipts journal from the PC in the department. The clerk then sends the checks to the bank for deposit.

 

Required

Prepare a system flowchart of the procedures described above.

 

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