(a) Covid-19 has struck businesses resulting in many companies undergoing either financialdifficulties or delays in providing services. Crystal Ltd is a construction company that was unableto complete it's project on time due to the frequent movement restrictions imposed by thegovernment. Their customers would like to sue them in court, but Crystal Ltd is trying to persuadethem settle the matter using the alternative dispute resolution method instead. Illustrate thefollowing to convince the customers that considering alternative dispute resolution to resolveconflict is indeed a good strategy.(i)Theof alternative dispute resolution that exist and exact type that would be mosttypessuitable to address this matter.(ii)Atleast five (5) advantages of using alternative dispute resolution in comparison to thecourt process.(b) Identify a country of choice and briefly compare that country's court structure to that of theMalaysian Court structure.

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Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Davis v. HSBC Bank Nevada N.A., 691 F.3d 1152 (9th Cir. 2012) A Question of Ethics—Consumer Rights. Best Buy, a national electronics retailer, offered a credit card that allowed users to earn “reward points” that could be redeemed for discounts on Best Buy goods. After reading a newspaper advertisement for the card, Gary Davis applied for, and was given, a credit card. As part of the application process, he visited a Web page containing Frequently Asked Questions as well as terms and conditions for the card. He clicked on a button affirming that he understood the terms and conditions. When Davis received his card, it came with seven brochures about the card and the reward point program. As he read the brochures, he discovered that a $59 annual fee would be charged for the card. Davis went back to the Web pages he had visited and found a statement that the card “may” have an annual fee. Davis sued, claiming that the company did not adequately disclose the fee. Applying what you learned…
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The types of alternative dispute resolution that exist and exact type that would be most suitable to address this matter. Atleast five (5) advantages of using alternative dispute resolution in comparison to the court process.