What are quality improvement programs?

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter14: Quality And Environmental Cost Management
Section: Chapter Questions
Problem 8DQ
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What are quality improvement programs?

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Total Quality Management: Total quality management is a method that eliminates wasteful activities and improves quality throughout the value chain by allocating management responsibility, rewarding low-cost, high-quality results and monitoring quality costs.

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