"What are the potential ethical concerns that arise in the use of CRM technology, such as data privacy, security, and bias, and how can they be addressed in the development and implementation of such systems?"

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter18: Management Of Technology And Innovation
Section: Chapter Questions
Problem 1CTQ: What factors contributed to Novartiss invoice processing being so complex?
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"What are the potential ethical concerns that arise in the use of CRM technology, such as data privacy, security, and bias, and how can they be addressed in the development and implementation of such systems?"
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