what is the importance of the front of the house and the back of the house in the restaurant operation? -what are the issues in the food service sector? site some examples and explain.
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-what is the importance of the front of the house and the back of the house in the restaurant operation?
-what are the issues in the food service sector? site some examples and explain.
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- Complete the Table below, if you need more space feel free to provide the answerbelow the provided table. For each Organization determine whether it is a Service of aManufacturing operation. What the process structure is. Whether it has more or lessdivergence and lineflow and whether the customer contact is high or low. Organization Service/ Manufacturing Process Structure Divergence & Lineflow Customer Contact High/Low Health Insurance Company Fresh Pomegranate Juice Stall Taxi Company Nike Shoes Coca ColaList five important differences between goods production and service operations, then list five importantsimilarities.Read the passage below and answer the questions that follows: Fox’s Furniture Division Beulah Burton is the vice president of Fox’s Furniture Division. Fox is a corporation with businesses in many different industries. The furniture division has always been profitable; however, many years have passed since any overhaul of systems, equipment, or processes has been done. Jo Simon, chief executive officer of Fox Industries, believed the time was right to give the furniture division a face lift. That was one reason she hired Beulah. Beulah has a reputation within the furniture industry of modernizing furniture companies. As Beulah reviewed the current systems, equipment, and processes, she was shocked at how outdated things were. Fox Furniture Division was at least two decades behind the rest of the industry. Beulah was further amazed that it was a profitable division. Beulah wondered how much waste was going unnoticed because of antiquated systems. She was convinced that a lot of data…
- Consider this sign seen in a local restaurant: “To-go orders do NOT include complimentary chips and salsa. If you have any questions, see our management, NOT our employees.” What impact does this message have on its employees, their service processes, and customer satisfaction? Contrast this approach with the one taken by a five-star restaurant. Are the differences primarily due to different competitive priorities?Complete the following statements by filling, in the blanks with the correct word choose your answer below. Guest Registration Card Front desk officer Room Assignment Leader Preregistration Guest folio Housekeeping Productivity 1.____it refers to the blocking of rooms as per necessity of the guest. 2. For fast and efficient registration process,the information from the guest that includes name, address, contact number, company affiliation, and other personal data gathered are directly recorded in___ 3.______it includes several activities such as room and rate assignment and creation of guest folio. 4. In all businesses or establishments, no one would want to take long transactions as it slows___ 5.The front desk officer will directly coordinate with the______ department to give special care and attention for the room accommodationsof VIP guests that are booked. 6.Have_____ copies of the amenity voucher prepared by the front desk office. 7. After allocation of rooms for expected…Give an example of a critical business process and then explain the following: (Hint: a critical business process is a process that is necessary for the business to succeed. If the company was a laundromat, an example of a critical business process could be the process of getting the clothes cleaned).
- - Give a description of the operations transformation model. - Explain the components of the operations model: 1. Inputs: 2. Transformation process: 3. Outputs: - Apply them to the jean manufacturer company : You are the newly appointed operations manager for a local manufacturer of jeans for men and women. Previously, there was no proper management of the department and you intend to correct this by revamping the layout and flow of manufacturing. You also intend on improving the reliability of the operations processes. You need to explain to your new operations team several important concepts related to operations management.Draw up a list of business processes with a short description of each1. Business processes invovled when buying a bottle of coke from a shop. Describe how the purchase of the coke is processed by the shop. What data is captured, how is it captured, how was it processed and what output was generated from the system?
- a. Design Processi. Explain why the service design process is more difficult than the product design b. Process Strategyi. Explain the difference between assembling a car and assembling an electronic equipment according to process strategy? c. Operations Strategyi. Explain the understanding of the theory of Comparative Advantage which was initiated by David Ricardo ii. Briefly describe the application of this theory to operations management and give an example. d. Operations and Productivityi. Explain why management is an important determinant of productivity?ii. Explain why the knowledge society is very important in productivity in acompanyIn each of the following, name the term defined. Answers are listed at the bottom.1. Service systems can generally be categorized according to this characteristic that relates to the customer.2. A service triangle consists of these four features.3. This framework relates to the customer service system encounter.4. This is the key feature that distinguishes a service blueprint from a normal flowchart.When developing an operations and supply chain strategy, the most important consideration is that: Group of answer choices it supports the overall business strategy of the company it utilizes as little automation as possible it maintains more labor than capital it requires maximum capital investment.