Question

A group of employees at Spruce Paper Company recently finished a major project that involved multiple departments, from creative to distribution. The goal of the project was to develop a new line of holiday cards. One of the group members, Ximena, worked on this project from the beginning.

Ximena has worked in creative design for a few years. For the holiday card project, Ximena and the team work together to come up with new ideas for cards. Ximena spends most of her time coordinating with the group on what art will work best for each style of card, making sure they reach a consensus about each design.

The group spends time in each meeting checking in with Ximena on publication updates. Being the only member of the creative team on the holiday card project, Ximena does not have anyone to go to for advice. If an art-related issue comes up, she has to talk to someone outside the group and then report this information back to the group.

As she was born in Spain, Ximena brings a unique perspective to the job. However, she sometimes struggles with American idioms and phrases. To ensure she is understanding the perspectives of other group members, she often asks them to repeat themselves and then restates the main idea she heard.

 
What is Ximena’s status, the position she holds within the team?
 
What is Ximena’s role, the behaviors expected of someone with her status?
 
How did Ximena’s status and role impact how she worked with others to complete the project? Be sure to provide evidence from the scenario and profile.
 
What relationship-building strategydid Ximena demonstrate? Be sure to provide evidence from the scenario and profile.

 

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