What points resonate with you regarding leadership and why?When it's come to Team Leadership, Safety and Workplace Violence, Leaders and Managers, Coaching and Counseling Violence inHealthcareViolence in healthcare institutions isescalating, and it is not limited toemergency departments andpsychiatric units. A federal studyfound that workers in hospitals andother healthcare facilities are athigher risk of becoming victims ofworkplace violence than employeesin most other job settings. Workplaceviolence is a serious concern formillions of healthcare workers, withpsychiatric aides, nursing assistants,nurses, and patient care techniciansamong those experiencing thehighest rates of violence. TheGovernment Accountability Officereported that patients are the primaryperpetrators of nonfatal violence inhealth care, followed by patients'relatives and visitors.Nationwide almost three-fourths of allworkplace assaults from 2011through 2013 occurred in healthcaresettings, making healthcare the mostviolent industry in the country outsideof law enforcement. Some 78% ofemergency department physicians ►CoachingCoaching is the ongoing process ofhelping employees fulfill theirresponsibilities and achieve results. Itis an integral part of face-to-faceleadership. Zemke, a keen observerand prolific author, crystallizescoaching wisdom as follows: "Selectthe right players, inspire them to win,and show them you care. Tell themwhere they stand, how much they areimproving, and what they could do toimprove more."1Coaching goes beyond the activitiesof instruction. Coaches deal not onlywith task outcomes, but also withattitudes, morale, discipline, ethics,and career development. Theeffective coach is instructor,cheerleader, counselor, disciplinarian,evaluator, resource person, andtroubleshooter.Coaches are expected to clarifymanagement's expectations ofemployee performance, modifyinappropriate attitudes, instill self-sufficiency, and enhancecompetencies. Coaches shapevalues, remove obstacles build on

Team Leadership: Team leadership refers to the ability to guide and motivate a group of individuals…

Answered: What points resonate with you regarding…

What points resonate with you regarding leadership and why? When it's come to Team Leadership, Safety and Workplace Violence, Leaders and Managers, Coaching and Counseling

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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