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- Which of the following statements is correct? Moods are intense feelings that are directed at someone or something Evidence confirms there is no real difference between men and women when it comes to emotional reactions and ability to read others. Displayed emotions and felt emotions are generally the same. Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus. Correlation between the emotional demands of jobs and compensation is high. In what way is negotiation different from other activities in the workplace? a lack of emotion improves performance feeling bad about your performance in a negotiation is likely to improve future performance displaying negative emotions such as anger is ineffective negative outcomes do not mean that negative emotions will result a negative emotional state enhances performance Theorganization requires employees to show and considers appropriate behaviours in…1(a) When the target of influence agrees to do what you ask, but does not feel personally committed to it, they are demonstrating Internalization Resistance Ambiguity Compliance 1(b) Which influence tactic works best under most circumstances to "manage up" or influence your boss? coercion Rational persuasion Forming a coalition Passive-aggressionAssume you are Andy Pforzheimer, owner of Barcelona Restaurants, and you are involved in intense conflict with one of your restaurant managers. You realize that the conflict has escalated to the point at which it is no longer functional conflict and you wish to de-escalate it. Which of the following actions should you take to de-escalate the conflict? Choose all that apply. a) Control your body language and relax b) Raise your voice to get attention about important points c) Focus your attention on the other person d) Be an empathetic listener
- Assume Josh tends to take conflict personally. Based on this assumption and what you know about personality research, what action can Ava take to make him feel more comfortable during negotiations? Multiple Choice She should accommodate all his requests. She should meet him halfway as much as possible. She should be more assertive with him. She should avoid any conflict with him. She should try and instigate more conflict in order to coach him.Research shows that with regard to goal-directed behavior: "I don't" leads people to feel more empowered. "I can't" leads people to feel more empowered. Using "I" in a statement leads people to feel more empowered. "I haven't" leads people to feel more empowered.1a) Which of the following regarding conflict process model is correct? a) The conflict process is a series of episodes that potentially cycle into conflict escalation. b) Conflict perceptions are always based on negative emotions. c) Conflict episodes are usually based on logic. d) Feelings and perceptions cycle with manifest conflict, meaning manifest conflict never really occurs. 1b) Which of the following represents legitimate power? a) People in certain roles can request a set of behaviors from others. b)The manager is seen as an expert in their field. c)The manager is able to reward or punish the employees. d)The manager has the capacity to influence others on the basis of an identification with and respect for the power holder. 1c) Which type of task interdependence usually has the lowest risk of conflict? a) total interdependence b) orderly interdependence c) pooled interdependence d) sequential interdependence
- One team member is very sensitive and emotional. This member gets upset when he/she doesn’t feel listened to and is extremely offended if all of his or her ideas do not get used. To further complicate matters, most of this team member’s ideas are not practical. How to solve this problem?15. Personal conflict refers to the conflict that arises out of personal differences between people. True False 16. The strength of an organization’s culture is based to some degree on the ____ of associates and managers. A) homogeneity B) heterogeneity C) diversity D) homogeneity and heterogeneity E) both heterogeneity and diversity 17. One effective criterion is the team’s affective tone or the general emotional state of the team. True FalseYou have recently launched your own Start-Up. You plan to expand your team however there are certain challenges that you have recently observed in your current team. Some team members are not taking work assigned seriously and the ones who are working don’t feel motivated. How will you intervene and resolve this situation.You may follow a word limit of around 250 words for this written task.
- What is the difference between emotions and moods? A. Emotions are positive, moods are negative. B. Emotions are action-oriented, moods are cognitive. C. Emotions are caused by a specific event, moods are caused by the weather. D. Emotions are easy to interpret, moods are not easy to interpret. 2. Which of the following is a way that organizations can show perceived organizational support (POS)? A. By holding an all-employees meeting to gather issues important to employees regarding a new benefits plan. B. By giving most of the decision power to the managers. C. By setting up a rewards system based on profits made by individuals. D. By creating another department in the organization. 3. Which of the following is not a Big 5 personality trait? A. Emotional stability B. Agreeableness C. Intelligence D. Extraversion 4. What did successful managers spend most of their time doing before they were promoted compared to effective managers? A. Successful…There exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact? (Word limit: 150 words Maximum) (b) What are the reasons for the existence of these biases? (Word limit: 150 words Maximum) Note: You are required to discuss the ways in which cognitive and motivational factors affect attribution.How do you think his manager should respond and why do you think so? a. Ignore the situation altogether. b. Excuse her.