You are a new grad assigned to work on the surgical unit of your local hospital. During your first week, however, you hear many complaints about the unit’s nurse manager. The staff is complaining that she makes decision about things that affect them without asking for their input. They say their opinion about things just does not matter. You hear a lot of frustration in the break room and that the staff dislikes the manager and does not respect her. They avoid her and often defy her directives. No one has felt comfortable enough to talk to her about how he or she feels. What is the leadership style of the nurse manager, and what are the behavior styles of the staff? How are you going to be able to work comfortably in this environment?

You are a new grad assigned to work on the surgical unit of your local hospital. During your first week, however, you hear many complaints about the unit’s nurse manager. The staff is complaining that she makes decision about things that affect them without asking for their input. They say their opinion about things just does not matter. You hear a lot of frustration in the break room and that the staff dislikes the manager and does not respect her. They avoid her and often defy her directives. No one has felt comfortable enough to talk to her about how he or she feels. What is the leadership style of the nurse manager, and what are the behavior styles of the staff? How are you going to be able to work comfortably in this environment?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 3EE

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