You are the HR manager for a call center in the United States where about 400 employees work in cubicles, earning between $15 and $25 per hour. Employees receive 10 days of PTO each year (including holidays and sick leave). Your president is concerned because your turnover rate is increasing, recruiting is more challenging, and many employees seem stressed. She allocates $80,000 in funds for a wellness initiative; this budget may or may not be renewed in future years depending on results and company performance. Propose how you would spend this money to improve employee health, safety, and/or well-being, and briefly explain why you think this would be a cost-effective way to benefit employees and the organization. What type of data would you collect before implementing your proposal? How would you evaluate its effectiveness after implementation?

You are the HR manager for a call center in the United States where about 400 employees work in cubicles, earning between $15 and $25 per hour. Employees receive 10 days of PTO each year (including holidays and sick leave). Your president is concerned because your turnover rate is increasing, recruiting is more challenging, and many employees seem stressed. She allocates $80,000 in funds for a wellness initiative; this budget may or may not be renewed in future years depending on results and company performance. Propose how you would spend this money to improve employee health, safety, and/or well-being, and briefly explain why you think this would be a cost-effective way to benefit employees and the organization. What type of data would you collect before implementing your proposal? How would you evaluate its effectiveness after implementation?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 1EE

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