Your company sells credit card services, and you areconcerned with churn. (Churn occurs when your customers go to a different company.) Describe how youcould use discriminant analysis to learn what distinguishes the customers who switch to another companyfrom those who stay loyal to your company. Howmight you use such a model?

Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter4: Choosing A Form Of Business Ownership
Section: Chapter Questions
Problem 6DQ
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Your company sells credit card services, and you are
concerned with churn. (Churn occurs when your customers go to a different company.) Describe how you
could use discriminant analysis to learn what distinguishes the customers who switch to another company
from those who stay loyal to your company. How
might you use such a model?

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