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Foundations of Business - Standalo...

4th Edition
William M. Pride + 2 others
ISBN: 9781285193946

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BuyFindarrow_forward

Foundations of Business - Standalo...

4th Edition
William M. Pride + 2 others
ISBN: 9781285193946
Textbook Problem

What are the major benefits of a total quality management program?

Summary Introduction

To determine: The major benefits of a total quality management program.

Introduction: Total quality management (TQM) is the organization of actions coordinated at enhancing consumer loyalty, expanding representative investment, reinforcing provider associations, and encouraging a hierarchical environment of ceaseless quality development

Explanation

The major benefits of a total quality management program are as follows:

  • Consumer satisfaction: Approaches to enhance incorporate delivering higher-quality items, giving better client services, and indicating clients that the organization cares their customers.
  • Worker involvement: This can be expanded by enabling representatives to add to choices, create self-guided work groups, and accept accountability for enhancing the nature of their work...

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