Jeeves

ICT and e-Business Impact in the Retail Industry Study report No. 04/2008 European Commission, DG Enterprise & Industry e-Mail: entr-innov-ict-ebiz@ec.europa.eu, info@ebusiness-watch.org Impact Study No. 04/2008 ICT and e-Business Impact in the Retail Industry A Sectoral e-Business Watch study by empirica GmbH Final Report Version 4.0 September 2008 This report was prepared by empirica on behalf of the European Commission, Enterprise & Industry Directorate General, in the context