Lodging

The term reservation is defined as “blocking a particular room type for a guest, for a definite period of time, for a particular guest. “ To ensure a secure and safe place for stay during their visit to another one, generally guests prefer to make advance reservations in hotels and accommodation units of other types. Most of the hotels will readily accept advance bookings and reservations in order to achieve high occupancy and to maximize the revenue of the room. Whenever a guest makes a reservation

Introduction What is Outsourcing? Outsourcing can be defined as a business relationship in which two or more companies work together to achieve a collective advantage. Rugman et al (2003) If you look back ten – fifteen years ago outsourcing in hotels was not a popular concept but more recently with the downturn in the economy in the nineteen nineties more and more hotels are turning to outsourcing to help increase their revenues and maximize their profit potential. The use of outsourcing enables

The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada, Las Vegas, Nevada, USA Shiang-Lih Chen University of Nevada, Las Vegas, Nevada, USA Keywords Customer loyalty, Customer satisfaction, Database marketing, Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes

I. Statement of Problem Hospitality and tourism have evolved into truly global industries are dispersed worldwide. Due to changes in lifestyle, the services offered by hospitality businesses are now considered to be necessities. Consequently, during the past decade, there has been an exponential growth in hospitality businesses to meet the demands of the growing market. Today, hospitality organizations are faced with intense competition. Hence, in the scheme of business, it has become apparent that

Informal lodging Instead of Hotels Most explorers have caught wind of the advantages of staying at an informal lodging rather than a customary inn. Yet, just a little rate of them really wind up staying at a quaint little inn. I used to be one of those individuals who stayed away from the little family claimed foundations. Presently I am a believer. I think you could turn into a believer to. For quite a long time I was reluctant to stay at a neighborhood informal lodging when voyaging. I figure

Hotel and lodging sector is one of the oldest parts that make up the hospitality industry. The origins of the industry can be traced to the earliest of times known to mankind. “The history of hotels is intimately connected to that of civilizations; facilities offering guests hospitality have been in evidence since early biblical times” (Levy-Bonvin, 2003, para.1). While the most ancient hotels did not have all the modern amenities that consumers have become accustomed to receiving when frequenting

Introduction Due to the year of 2008, we have had two thousand eight hundred and five budget hotels in China. When we are surprised in the expending speed of budget hotels in China, they recruit too many employees without considering the high labor cost and management issue, which finally lead to a high employee turnover rate in the budget hotel industry. In the year of 2009, the average employee turnover rate in budget hotels even increased to 34.5%. So these budget hotels with high employee turnover

Topic 6: “Asset light strategies are the only way ahead for international hospitality companies.” In the topic asset light strategies refers to international hospitality companies owning less assets. Assets are “items of economic value owned by an individual or corporation, especially that which could be converted to cash” (www.investorwords.com). The various different strategies international hospitality companies use in order to ‘lighten’ their assets could be by franchising, management contracts

Protecting the environment has always been one of the hottest issues of the society. Especially for the hospitality industry, where natural resources are one of the important elements for ensuring sustainable development. Recycling not only helps protect the environment, it also help hotels reduce in wastage, expenses,… and enhance the hotel’s image. The article on the USATODAY talk about the recycling soap program run by Clean The World organization and there are many hotels taking part in the program

A Business Plan with A Server The hotel business is something I’m incredibly interested in, due to the fact that I see it as a huge opportunity to make tremendous profits. One day I would like to own my own hotel business, but I want to own various hotels, not just one. Titan Inn would be the name of my hotel business and our services would include, breakfast, decent prices, room service, pool service, free Wi-Fi. All these services would be crucial to provide a great customer service and be certain