Salesforce.com

Introduction The "groundswell", which is the term now being used for online social technologies, such as blogs, social networking sites like MySpace, and user-generated sites like YouTube and numerous other online communities now common on the Web, is making a dramatic impact on the way many organizations are conducting their marketing strategies. These online social networking sites have enabled the power to shift from the companies to the customer, this shift in power is being termed "customercentric"

C) Hybrid Cloud: Hybrid clouds are combinations of public and private clouds that work together. In this model, IT typically outsources noncritical information and processing to the public cloud, while keeping business critical services and data in their control. The hybrid cloud environment works to seamlessly integrate external applications on other private and public clouds, with your in-house processes. The major drawback to the hybrid cloud is the difficulty in effectively creating and governing

Understand problem / opportunity WHAT DO WE NEED TO KNOW & WHAT ORGANIZATION KNOWS: INTERVIEWS • Company Timeline: The Accidental Start 2011-2012 Based on a recent interview with both managing partners of Prime Time Healthcare, our team has a solid understanding on how data visualization can create numerous advantages for our clients (Spencer & Dries, 2014). In 2012, Prime Time Healthcare was created by accident after a lawsuit changed the entrepreneur’s original business plan, and the result of

Why has Western Union been able to adapt to severe disruptions and survive over so many years? It never confused the business it was in with the way it conducted its business. At its core, Western Union was about facilitating person-to-person communications and money transfers -- whether via telegraph, wireless networks, phone, or the Internet. "We always saw ourselves as a communications company," says President Christina Gold. Contrast that with Kodak. By defining itself too narrowly as a product

who sought to gain significant political influence by withholding data and information. The advent of cloud computing significantly re-ordered the supply of computing resources at first, and then later entire applications. The rapid ascent of Salesforce.com to a new standard for enterprise Customer Relationship Management (CRM) is an example of how one company, driven by a vision of disruptive innovation, completely shifted the demand curve for software. This shift in

One of the first major milestones for cloud computing was the appearance of Salesforce.com in 1999. They lead the way for the idea of providing enterprise applications through website. Salesforce.com created the way for other software companies to distribute other applications all over the internet. The next big advancement was Amazon Web Services in 2002, which supplied a group of cloud-based

Introduction For my technology topic I chose Microsoft Azure. Azure is Microsoft’s cloud computing platform which provides IT developers, professionals and businesses with the infrastructure and platforms for building, deploying, and managing applications and services through a reliable global network. I chose Azure as my topic for several reasons. For one, my father is the National Sales Director for Microsoft Cloud Services so I hear him selling Azure to many corporations in North and South

applications from centralized servers using the internet. Next to each company is the name of their platform. Google (GOOG) - Apps Engine Amazon.com (AMZN) - EC2 Microsoft (MSFT) - Windows Live Terre mark Worldwide (TMRK) - The Enterprise Cloud Salesforce.com (CRM) - Force.com Net Suite (N) - Suite flex Rack space Cloud - cloud servers, cloud sites, cloud files Metrisoft - Metrisoft SaaS Platform SUN Oracle direct link Infrastructure: The final segment in cloud computing, known as the infrastructure

Improving Customer Loyalty and Satisfaction with Salesforce CRM Integration of eCommerce Activities The right CRM software can improve customer retention by 27 percent according to eCommerce studies. About three out of every four customers admit that they spend more money when they have positive user experiences. [1] Salesforce CRM apps are used by 70 percent of the company’s software users, and about 88 percent of Fortune 100 companies use at least one of these apps. [2] Salesforce CRM software

Salesforce.com has created a customer relationship management team program called Salesforce. The Salesforce program helps customers from start to finish educating the company to know much more of when, why, and how their customer’s connections are occurring