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A Case Study: Keefe Group

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Keefe Group is a company that has served correctional facilities ever since 1975. Their goal is to make it easier for incarcerated people to stay in touch with their family members and friends. Keefe Group has a variety of services to make it easier for the incarcerated to communicate, including inmate kiosks and email services. The inmate kiosks allow people to view and access transactions, communicate with family members and friends, receive approved photos and request appointments. Emailing an incarcerated person is easy thanks to Keefe Group's email services. In most cases, the emails are approved and delivered to the inmates within 24 hours. Keefe Group's email services also makes it easier on people who run the facilities. The workload
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