This report has analysed Myer’s position in the Department Store industry, and identified the target demographic which should be targeted based on information found in the IBISWorld report. The 34+years old segment has shown signs of increased social media use as well as internet use. Moreover, a stark increase in mobile phone usage across the board has given Myer a need to change their current social media strategies as well as their other digital marketing techniques. Myer’s social media has been found to be poorly integrated, and each separate app is working on its own rather than cohesively which leaves some of their apps obsolete, while others thrive. Moreover, the rise in visual media and mobile phone internet usage is not being …show more content…
The report will analyse the current marketing strategies currently in use by Myer and then analyse the current digital trends. Furthermore, strategies and tactics will be discussed based on the information the report contains and finally a recommendation for Myer will be given based on the digital marketing strategies that have been devised as well as the data and information that has been researched in this report.
3. Background
Myer is a mid-range to upscale Australian department store chain. They house a variety of products, including men’s, women’s and children’s footwear and clothing as well as cosmetics and fragrance and general electronics and other home wares.
Myer is part of the Department Stores industry, and is one of the 4 major players in that particular industry. (IBISWorld, 2014). The industry is dominated by Wesfarmers Ltd, Woolworths Ltd, Myer Ltd and David Jones Ltd. respectively. The industry is estimated to be worth $19 billion dollars, and expected to grow by 0.3% over the next year. Since Myer is more upscale, it tends to compete primarily with David Jones rather than K-mart, Target and Big W, who have a larger market share. IBISWorld Snapshot Statistics
IBISWorld has identified that the industry is currently in the mature stage of the life cycle, which means new innovations such as the proposals in this report need to come into effect in order to help it grow.
The industry has found that consumers aged 15 to 34 years account for 33% of the
According to Pettinger(2004) The Company extends its pillar of service not only by aiding clients in making decision to shop in stores, but also making it easy for them to drop by the stores and shop. There are two potential competitors existing in the market .There is Woolworths which has an 8% stake of the vast Australian market share and uses its subsidiaries such as Home Hardware and Timer, Thrifty Link, and Masters Home Improvement. There is also Metcash which has a 7.3% market share and uses its two subsidiaries: True Value Hardware and MITRE 10. Bunnings is currently the market leader in Australia (see Appendix figure1.1).Australia’s largest and most profitable home improvement retailer with (9,012,000) customers who shop at Bunnings over period of four week July 2014. This numbers was up in July 2012/13 which was 8,435,000. Bunnings potential competitors are Mitre 10 (1,789,000) and Masters (1,217,000).
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Coles Myer Limited (CML) and Woolworths Limited (WOW) are two major Australian companies with extensive retail interest and listed on the Australian Stock Exchange. They are Australian public companies which operate a number of retail chains.
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Myer, the largest department store retailer in Australia, re-listed on the Australian Stock in November 2009.
In 1985 G.J Coles, primarily a Melbourne-based supermarket chain, merged with Myer Ltd, an upmarket Melbourne department store, becoming Coles Myer Ltd. The merger was brought on by an expectation of significant cost savings from sharing services and overheads such as purchasing, warehousing, information technology and property. However these benefits never occurred. Coles Myer was burdened with poor management, bad strategic decisions, and internal conflict. Their share price was faltering, and lagging behind their biggest competitor Woolworths, and profit had been stagnant for three years.
The original name of the Coles Myer is from the first GJ Coles & Coy. Ltd., (Coles) discount Store. In 1919 a larger store was opened again in Collingwood with slogan “Nothing over 2/6d after those in 1921 GJ Coles & Coy. Pty. Ltd. was
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