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A Study About The Reference Section Of The Three University Libraries

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A COMPARATIVE STUDY ABOUT THE REFERENCE SECTION OF THE THREE UNIVERSITY LIBRARIES IN KOLKATA: STUDY MADE BY NABANITA MUKHERJEE, LIBRARIAN OF SUKANTANAGAR VIDYANIKETAN (H.S.).

INTRODUCTION

Background
The reference section of university libraries may be considered as the heart of the library as it provides ready reference sources and instant reference services to the users. The reference sections of University Libraries seek to promote a reference collection development program in concert with the University’s curriculum and users’ needs. Though most of the university libraries have a very large and useful reference collection but regular use of those collections is not possible due to lack of user awareness about the reference collection of the libraries. Therefore the library professional should orient the reference section in an attractive manner and should also organize information literacy programme so that the user become able to make the best use of the collection. In the era of 21st century, Reference service has shifted its paradigm from asking help of the library professional at the Reference desk to get on-line Reference services like Ask-a-librarian through mobile phone, e-mail, online chat, sms , RSS feed etc. Therefore it is very much needed to provide reference service in an excellent way with the help of properly selected printed and non-printed materials as well as modern information and communication technologies.

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