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Advantages And Objectives Of H & M

Decent Essays

Generic Performance Objectives
In order to be competitive, companies have to satisfy customers’ requirements. They have to provide a fast and dependable service at reasonable price. There are five performance objectives that lead companies to competitiveness. They are:
• Quality
• Speed
• Dependability
• Flexibility
Cost The offer of good products or services without errors is known as quality.
Customers expect safe and strong products, sold to an affordable and suitable selling price, otherwise they will refuse to buy it. The aim of big companies is to fulfil and exceed customers’ expectations and offer them quality products.
H&M promises the best articles, trying to produce fashion clothes in a sustainable way and selling quality clothes …show more content…

These processes are focused on achieving quality policy and objectives.

Another performance objective of a company is Speed.
It is the ability of a company of being fast and quick in deliveries. It’s the time that goes from customer asking for a product or service to the receipt of it.
One the main features of H&M is the rapidity of shifts in demand and respond to customers’ needs. In fact when necessities of customers change, in only three weeks H&M can create new items. A normal clothes company needs six months to create new collections or articles. That’s why H&M does many researches all the time to find out new tendencies or variations of styles, giving shoppers last tendencies clothes.
"Speed is important. You need to have a system where you can react in a short lead time with the right products." Says Chief Executive Rolf Eriksen.
"They're very fast at spotting the trend and getting it out to the masses at a very low price."
All the time many designers start sketching new styles and as quickly as sketches came off their desks, they are prototyped and tested. At the same time buyers ordered

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