Advertising, Refund Problem And All Other Problem Of Online Shopping

Every day more and more people using the internet and the number of online shopper increase

First of all, online shopping is so convenient that people are getting used to purchasing products on it than that in offline stores. It plays a big role in saving time and human energy in daily life. These days, people, especially women, are becoming busier every day not only with their work at offices but also with their household chores and families making spending time in shopping malls a difficult task for them to do. Meanwhile, online shopping allows customers to buy products with any devices from home either from far distances or any kinds of products from food to clothes. Moreover, many online stores are 24/7 available and the products are even delivered right in front of their houses, which probably help buyers’ lives more comfortable and easier (Sinha & Singh 2016, p. 64). Customers are no more wasting time on tiring and annoying queues, especially on some occasions like Black Friday or Boxing Day. Shopping online is even more favourable because it enables customers’ privacy. There is something that users often find very ashamed to buy in front of others’ eyes. Consequently, online stores appear as the best way for them to buy those kinds of products confidentially by sitting at home and browsing the Internet, which traditional shops can never have. Therefore, not only does online shopping give customers privacy in shopping but it also helps them feel more pleasant and compatible to satisfy their personal needs (Sinha & Singh 2016, p. 64-66).

By the end of 21 century the whole world had changed and still looking forward to more moderation than before and by now online shopping had played an important role in people’s lifestyle. But at the same time, there are a huge number of people prefer to go shopping instead of using online shopping. So here is the controversial issue that online shopping is superior to the traditional one. Actually, online shopping is more effective than shopping in stores, for example, it saves time, available in any time, a variety of product.

Lack of human contact- online shopping means they won’t be able to have face to face contact and also won’t be able to get customer service. This might make customers not want to shop online as they may want to have customer service in

According to Katawetawaraks & Wang(2011) online shopping has facilitated the presence of many foreign companies looking to boost their brand visibility . Locally, buyers have easy access on information and products that may not be physically available in their home countries(Oreku, Mtenzi, & Ali, 2013).Unlike conventional stores, online shops are open 24 hours a day throughout the year(Gong, Stump, & Maddox, 2013). Moreover, consumers from the comfort of their homes can log in at any time throughout the world and buy products and services at their convenience. On the other hand, online retailers who do not have physical presence can gain local and international exposure whilst reducing transactional costs(Laohapensang, 2009).

There are two ways to shopping in our modern life : online shopping and traditional shopping . Online shopping allows people to directly purchase clothes , books , apparatus or any goods from an online store over the internet . It is a new technology that has been created along with the development of the Internet . The online shopping services have become common because of the ease of access to the internet and often each person possess a computer and buys something on the internet at least once through online shopping . It is a convenient way of shopping and allows for a vast variety of products to be at your hand but the number of scams and disadvantages in online is also increasing with it .

INTERPRETATIONS:-Some of the respondents do not prefer online purchasing because of various factors in which one of the top most reason is risk in credit transaction, identity theft &cheap quality product

Some of them who didn’t prefer online shopping are mainly due to risk in credit transaction & cheap quality products

In summary, when looking at the pros and cons of online shopping, the pros outweigh the cons, especially for items that are widely available and for which the best price is being sought. Shoppers save time and money buying what they need online and virtual store owners can run their businesses on far less overhead. The fact that the pros outweigh the cons is evident when one looks at the sharp increases in online shopping that have occurred on a global basis over the past few

In this era of globalization, people who have undergone more complex in terms of aspects of socio-economic or socio-cultural and one of them is in the purchase of goods and services. These changes lead to changes in lifestyle as a result of technological developments in the market make the country become more complex every day from time to time. It also includes how people buy online stores or direct sellers. in particular we see students who are busy so they will choose shopping online shop because it easier for them especially students KPTM Kuala Lumpur.

However, Online shopping also shows its negative side. As delayed deliveries, damaged goods and even items supplied by mistake are always happened. Moreover, consumers are not able to inspect goods in advance of purchase, a major concern in the case of expensive items. But it appears that online shoppers are not deterred by such disadvantages: although six out of ten consumers have had a negative experience, 64 per cent of them rate the solution offered by the vendor as positive or very

Online shopping is very convenient for people to buy anything they want. It is not like

Online shopping is a new style of shopping. With the rapid development of economy and the internet technology, that made the pace of life increasingly fast, more and more people would like to choose shopping online rather than buying in physical stores. Young people, even the elderly, they have got used to shopping online.Online shopping has come up into every aspects of our life, and it becomes an unshakable hobby of many people. People enjoy the convenience way of shopping,stay at home can get the goods they love. In other words,online shopping has become a kind of trend, physical stores is slowly abandoned by people, Comparing with buying in a store, online shopping is more likely to be accepted by people, because the biggest features of online shopping are embodied in convenience, quicker and cheaper.

Just a few years ago most of us preferred shopping by visiting the local stores or nearby market. They would shop in the stores complete with parking and weather problems, long lines, and wobbly shopping carts. With the limited options for shopping , they had no other choice but to visit the shopping store even they had to buy only one product. To avoid the inconvenience and wastage of time, Online shopping was introduced in Indonesia where anyone can shop for his/her favourite product by sitting at home. Although, online shopping was introduced, people still felt uncomfortable using their credit cards and giving their personal information to cyber-shops but with the time this has been changed. Due to easy payment options, good quality

Before we start practically working on our project we had to do a lot of theoretical work which includes reading research papers to get a clearer image of recent advancements in the field of Online shopping . In-fact we believe research is the most essential phase of our project because this is the first time we are working on this particular type of project and it’s a challenge for us. So, to make ourselves feel comfortable with this project it was quite necessary for us to understand Online shopping & its various application and the ongoing researches in this field.