Critical Issues
In order to (definition of success) Company X must address the following:
In order to place Best Financial in a more favorable position in the Sarnia financial market Best Financial must address the following:
• How to (Solve problem/take advantage of opportunity) so that (consequence)
- How to maintain higher client retention in order to secure a more committed clientele that do not seek a competitor’s service in the future.
- How to persuade potential client’s that Best Financial Services meets their needs or else there will likely not be many new clients.
- How to gain sufficient customer base to generate desired sales growth.
Analysis
● How did we get here? Why are things the way they are?
Gerald Young, one of Best Financial Services’ top clients, switched his assets to Scotiabank for their potentially high returns and additional services.
● Provide conclusions of analysis with details in the exhibits (e.g SWOT, Porters, Segmentation, Financial analysis)
Best Financial Services offers appropriate services to the Sarnia area. With the loss of a large client, there is space for staff to pick up additional clients.
However, if Gerald Young represents any of the other clients, competitors like Scotiabank may appeal to them because of the additional services offered. Scotiabank also claims they can yield better returns. Exhibit 1: SWOT Analysis shows a SWOT analysis for Best Financial.
● Why are the issues critical?
This highlights a deeper issue, the fact
Concentrate on their current clients, broaden and deepen their relationship with them, while maintaining current offerings
To win new customers and retain existing ones, as a wealth management advisor, I must be perceived as competent, dependable and empathetic. Clients must also perceive that they are paying a justified price for the value that they are receiving. Client opinion is formed through a combination of personal experience, word of mouth and marketing. To compete effectively, the wealth management advisor must have a brand like Merrill Lynch that is firmly associated with the qualities demanded of a wealth management institution.
IntroductionLinda Best, a Certified Financial Planner (CFP) from Sarnia, Canada is the founder and sole shareholder of Best Financial Services Inc. which was established on January 1, 2001. Sarnia, the largest city in South Ontario, bordered the United States and was heavily populated with aging baby boomers and blue-collar workers. Best Financial earned its revenues mainly from blue-collar workers nearing retirement. Best financial had formed strong relationships with many clients throughout Sarnia and managed over 1000 financial plans allowing a steady revenue and profit growth. The key services provided by Best Financial are risk management, tax preparation and professional money management. The company’s Assets under Management were
Commutronics had not accumulated enough profits and had no sufficient capital reserves. The company’s registered capital was therefore very low. The withholding tax rate of
Your Subject matter is presented at an appropriate level of understanding for the audience and is supported
* How to maintain existing clients so that Best Financial’s existing client base (600) will be loyal and stable.
CIBC’s Wealth Management sector provides clients who have money to invest with investment and advisory solutions from a team of almost 1500 employee’s throughout Canada. There Strategic Priorities include attracting new clients and deepening relationships with existing clients, seek new clients to source investments, and chase new investments and acquisitions (CIBC).
Some statistics would make this a little stronger, that way the consumer can see actual numbers and not think your are only insterested in their money but also in their well being and their future. Customer like to feel appreciated and that whomever is taking their money cares for them and their money. So they not only want to see you telling them or advising them what to do, but if they see some statistics it might make you a little more believeable and trustworthy. If you are interested in their business you need to show them that you are putting yourself in their shoes and that you have ther best interest at heart, that you are treating them as your own and that you are treating their money as your own. There should be a little more caring
The Scotiabank is one of the world’s most popular banks in North America and is located in Canada, Halifax. Founded in 1832, Scotiabank came to be the second largest bank in Canada. A year after its development, Scotiabank paid out its first dividend to shareholders. Having marked the method in history, it was carried out through the golden era to the modern era and is yet continued to this day. Scotiabank provides innovative financial products and services to individual customers, small/medium sized business, corporations and governments across the world.
The aim of this report is to recommend whether or not a publicly traded company has been is worth investing in. The company chosen in this case is JPMorgan & Chase which is a large financial institution. This report is going to use a financial rational formed by the analysis of various financial metrics.
1. Analyse Exhibit 5 and its implications 2. Analyse and compare Exhibits 3 and 5 and identify implications (trends in revenues, occupancy, average daily rates and costs) 3. Analyse Exhibit 4 and its implications looking at EIBTDA 4. Think about what determines EBITDA
The Northwestern Mutual Financial Network offers a personalized approach to uncovering financial solutions tailored to each client 's individual needs. Financial representatives within the Northwestern Mutual Network provide expert guidance and innovative solutions to help meet a client 's financial
They have a global structure to ensure satisfaction with strategic and financing needs of clients around the world. In the institutional client services segment they facilitate client transactions and make markets in fixed income, equity, currency and commodity products—primarily with institutional clients (GS). In addition to this they make markets and clear client transactions on major stock options and futures exchanges worldwide, provide financing, securities lending and prime brokerage services (GS). Although revenues from these activities are decreasing it is still by far the greatest source of their revenue (GS).
The company consistently provides superior customer services to its clients before and after providing investment solutions (Invesco Ltd., 2013).
This includes establishing and maintaining relationships at all levels of the client organizations, and increasing client loyalty throughout on-going relationship building activities that deepen trust. This must be achieved through transparency, ethical business transactions, reliable service delivery and clear communication. Consequences of Misalignments: The customer is everything. Without a steady flow of existing customer investment dollars and new customers Manulife does not have a sustainable business model. The competitive nature of wealth management assures that there is an endless line up of others that are attempting to pursuade customers away from Manulife from all angles. Everything else being equal if the customer is not at the centre of everything Manulife in general and CWMPD does, the organization will become redundant faster than any of it’s products or services due to lack of demand.