preview

Angel View Case Study

Satisfactory Essays

When I lived in California, I work at Angel view ( A foundation for individuals with physical and mental disabilities. ). I was responsible for their daily care such as bathing, changing and feeding. I was a caretaker for three people their names were Martin, Bobby and Rafael. Martin had a traumatic brain injury and limited communication, and both Bobby and Rafael where a quadriplegic and nonverbal. My situation involves Martin and the day he broke my hand and wrist all because he didn't understand why he couldn't go outside. His mom had given a strict order not to let him outside if the weather was bad because he had a compromise immune system and would most likely end up in the hospital. When I tried to explain this to Martin, he became irate and started screaming and that's when he attacked me …show more content…

Once I had enough people there as back up I should've explained to Martin but he couldn't go outside because it was raining. I should've explained to him that he went outside, he would've probably gotten sick and put in the hospital, which is not something he wanted to do. Overall to Arrive at a more suitable outcome, I should've taken the time to think of how to explain the situation to Martin in a way he would understand. I should've found a way to keep the situation calm, to give a better result for everyone involved. In some instances I believe failure to think before you speak can often change communication. If you don't say what you mean someone may take it the wrong way. In today's interactions many miscommunication situations, happen daily and work, school, home life. This is especially true if you're talking with someone, or taking care of someone who is nonverbal and unable to properly communicate their needs, wants, discomfort or something that they just don't understand, such as Martin not understanding why the rain was preventing him from going

Get Access