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Application Pricing, Enterprise Selection Of Base Vs Industry Specific Drives The Pricing Of The Application

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For Siebel CRM Application pricing, enterprise selection of base vs industry specific drives the pricing of the application & support features. For Siebel sales, the base module of CRM Base is the public sector module plus the Siebel CRM Sales would cost, the base price of 3750 (Public sector) + 550 (Sales) = $4300 / license in addition of 825 + 77 = 902 for support totaling to $ 5202 / user lifetime.

For Salesforce – Sales cloud – Enterprise edition for real time users with $125/user/month = $1500/user/yr. and 5 license with unlimited edition at $250/user/month = $3000/user/yr. for development licenses. Multiplying the numbers by 50 = 39000/yr. for users, $15000/yr. for developer/admin team.

TCO Components Siebel CRM Salesforce.com Enterprise Edition / 1Yr Salesforce.com Enterprise Edition / 5 Yr Salesforce.com Enterprise Edition / 10 Yr
Number of Users 50 50 50 50
Application Tools + Server $100,000 $15,000 $60,000 $150,000
Public Sector Base(For Siebel) + Sales module $215,000 / lifetime $75,000.00 $375,000 $750,000
Support/Upgrade fee $25,000.00 $0.00 $0.00 $0.00
Implementation cost $600,000.00 $20,000.00 $20,000.00 $20,000.00
Deployment time 180 days 15 days 15 days 15 days
Hardware Investment $100,000,00 $0.00 $0.00 $0.00
Training cost $15,000.00 $5,000.00 $5,000.00 $5,000.00
Totals($) $1,055,000.00 $115,000 $460,000.00 $925,000.00
Cost (%) 100% 10.9% 43.6% 87.6%

Table 4.2 Comparison of TCO (Total Cost of Ownership)
(Source: Siebel and Salesforce.com websites)

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