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Assignment 4: New Employee Responsive Communication

Satisfactory Essays

I'm writing to inform you of an issue that I'm hoping to have resolved. I've been a customer and distributor within the company since January 3, 2003 and have been receiving my product shipments at my prior residence of 01234 Main St. San Antonio, Texas. Recently, I have changed residence and have not been receiving my packages even though I'd made prior arrangements with the distribution center. Upon speaking to a representative, I have been told that the new residents of the old address on file have been receiving and signing for my packages and that I would not be reimbursed of my funds or products if they were not returned to the company. To resolve this issue I would like my account information accurately updated for future shipments

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