preview

Bluecross Blueshild Case Study Summary

Decent Essays

BlueCross BlueShield doesn’t have any other Managed Care Organizations that it truly competes against. There are only three MCO’s in the state of Tennessee who were awarded the contract to implement and administer the CHOICES program in 2010. BlueCross BlueShield (BCBST), AmeriGroup (Group) and United Healthcare (UHC) are all three actively managing care of the members in the program at this point. Upon review of the website of both of the other MCO’s, I found that they are all set up surprisingly similar and all three have a very comparable appearance. UHC’s site (www.uhc.com) presented the “locate a provider” feature more obviously than the other two websites; making it easier to find active providers that are participants in their network.

Get Access