Case 3.1 “Boondocking” At Wal-Mart Q1: List the stakeholders involved and their influence. Identify any fundamentals of business or capitalism involved. Recreational Vehicle (RV) Park Owners---For example: Ted McAfee. These owners have directly influence on the local city regulations and Wal-Mart. Wal-Mart stores---The stores allow those RV owners parking at store parking lots for free; however, they do not provide any kind of facilities to them. RV owners---They preferred to parking at Wal-Mart’s parking lots because the RV Park is not parking for free and the cost of gasoline was increased. Local communities---some RV owners from the U.S. communities boycott the local regulations. Local city government---Establish some …show more content…
Issue 2: When customer (Susan) first time argue with Rogers, the people said there is nothing they can do and Susan has the full responsible for the bill. The attitude made Susan very uncomfortable. Issue 3: Some terms of the contract were unfair to customers. Especially, customers cannot pursue disputes with the company through the court or lawsuits. Issue 4: When the public knows about this story, Rogers’s CEO only made a phone call to apologize. Some large companies like Rogers have the bureaucracy. They need to think how to change their image to the public and enhance their service quality. Q3: Should Mr. Rogers have tea with Ms. Drummond and Mr. Gefen? Why or why not? Yes, he should. Because the reputation damage already made by this story, and CEO represents the whole company. His attitude, tone, and speaking directly relate with company image. If the CEO only need to have tea with the customer to solve the problem, that is the best solution to make up the mistake. The public can see the company make the change from the top of the
At the Luke Bryan concert, my adulation for him was almost embarrassing, especially when he flexed his muscular arms and swayed his hips to the beat of the music.
1. Relate the Ecco case to the conceptualization of the organization as a global factory. What similarities and dissimilarities with the global factory conceptualization do you see and what solutions may it present?
Address the following questions and also provide the name of a company example of each structure with supporting rationale. Reply substantively to two other learners.
• Should an organization add capacity? • How should an organization react to a new competitor? • Should an organization enter/exit a
Discuss the challenges faced by three of the following groups: business, labor, the city, and farmers. How did each of these sectors endeavor to find stability through a search for order through organization?
Explain whether each of the following government activities is motivated by a concern about equity or a concern about efficiency. In the case of efficiency, discuss the type of market failure.
Guided Response: Review the discussion board posts of your classmates. Analyze the difference between market structures. Compare your response to those of your classmates. Respond to at least two of your classmates. Discuss the way profits vary based on market structure.
Customer is already frustrated at the experience he had regarding his internet and cable service. His internet connection issues been going on since it was connected. He mentioned as well that he’s been waiting for a supervisor’s call as what was promised to him but haven’t heard anything, he’s been calling several times.
1) All stakeholders matter. However, it is impossible to make all stakeholders happy all of the time. Suggest a decision process that a CEO should follow to make sure that they are taking care of the most critical stakeholders without alienating the others. The challenges of balance!!!
Richard Adams’ exceptional construction of setting in Watership Down greatly assists the preservation of this literary masterpiece. Although being set specifically in the British countryside, Adams’ vivid recreation of the area and landscape that he knew best allows for clear visualization and understanding from a reader of any background. The dire consequences that arise in this seemingly most unlikely and tranquil of places assist the narrative in presenting itself as a serious novel that serves as an allegory for issues that arise in contemporary life and society. The setting of Watership Down provides for much more than just a backdrop for the action to take place upon, as it accurately and effectively helps convey many
he broke his silence and apologized for the incident (Belz, 2014). According to Schweitzer et al. (2015), if a company is debating whether or not to apologize, leaders should consider the nature and severity of the violation and the cost and benefits of offering an apology. The authors mention four questions that can help determine if an apology is necessary:
Describe the main roles and behaviors of the entrepreneurs, managers, and employees your company might have.
As it is stated in the case of Coca-Cola, “it was a marketing machine ran by bureaucrats and accountants focused more on getting the most out of what they had than of thinking of good ideas” (Harvey & Allard, 2015, p. 100). At that stage, Ivestor, who was a CEO of the company, was focusing more on the numbers and revenues than on what is really going inside of the company. He was described as “arrogant and insecure” (Harvey & Allard, 2015, p. 100) and refused to listen to his own people, working for him. Instead of solving the real problems in the company, he was focusing on keeping profits on the same level. Case gives an example of passivity of his actions by increasing the price of Coke syrup sales to bottlers to keep it. Of course, it was a mandatory action due to the “largest product recall in company history" (Harvey & Allard, 2015, p. 100) but it only accumulated a racial tension in the company, as he was indifferent to people and focused on financial results. Ivestor tried to prevent dramatic outcomes of the lawsuit more than to solve the problem and prevent it in the
Before Sprint acquired Nextel, Sprint was ranked as the nation’s third largest wireless company as well as the third leading carrier in long-distance service (Sprint-Nextel Deal?, 2004). However, there have been many complaints against the company. For example, the company has been accused of billing problems, unauthorized charges, and rude, unhelpful customer service. Moreover, there have been complaints about coverage service areas and roaming. On the Consumer Affairs website, Sprint customers have written about their experiences with the company. In October 2002, a man from Lafayette, LA, expounds upon a time when Sprint’s customer support changed his calling plan to better suit his needs in his current situation. They had promised to a hold plan for
1. Discuss the primary reasons why Haier moves from a single and dominant business strategy to a diversified strategy.