Question:
Consider the broad shifts in marketing. Can they be related to the major societal forces? Which force has contributed to which shift?
Answer:
According to Kotler and Keller (2011), marketing is the ability of an organization to be able to meet the needs of its markets profitably. In the bid to profitably meet the needs of customers, organizations are considered to be continuously undergoing series of cycles in resonance with globalization, by ensuring that they are able to meet the expectations of their targeted customers, flexible enough to adapt to the changes brought about by the forces outside their controls, actions of their competitors that affect their products or services acceptance or rejection within the markets,
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The ongoing premium motor spirit (PMS) subsidy removal saga in Nigeria is a very good debate for the potency of social dynamics in the context of discourse in terms of how societal forces affect organizational marketing strategy. In like manners, security instability that presently dominates or characterizes Nigeria as a country, is another arguable perspective of interest which favors the unpleasantness that external factor could offer an organization as seen in market transitions. In view of these facts, Kotler and Kelly (2011) affirmed that organizations need to see it paramount to keep greasing their strategies in order to be able to withstand changes that could emanate from external forces.
Of a great importance, a couple of societal forces that have over time affected the dynamics of marketing and markets pattern as outlined by Kotler and Keller (2011), are discussed in the ensuing bulletins: * The evolution of information technology has adjusted and affected the philosophy and ideology of marketing in all ramifications, most especially, in the area of advertisement, product branding, and consumers’ drives to have first-class
Vargo, Stephen L. and Robert F. Lusch (2004a), “Evolving to a New Dominant Logic for Marketing,” Journal of Marketing, 68 (January), 1-17.
In the paper of Dixon and Wilkinson (1982), the authors argue that marketing is a kind of exchange mechanism that results from buyers and sellers actions to satisfy their requirements. Furthermore, each person plays one or more specific roles of different social systems in which
Marketing is often thought of as advertising and selling, but marketing encompasses more than just selling a product or service and advertising it to entice customers to make a purchase. Perrault, Cannon, and McCarthy (2009) defined marketing as "the performance of activities that seek to accomplish an organization’s objectives by anticipating customer or client needs and directing a flow of need satisfying goods and services from producer to customer or client" (p. 6). However, Kotler and Keller (2009) stated one of the shortest definitions is "meeting needs profitably" (p. 5). The author's definition of marketing includes all of the activities a business
Hi Loan! I also agree with Frank's contention that marketing no longer promotes conformity, but rather promotes “never ending self-fulfillment” and “constantly updated individualism”. Today, people usually want to see and have a new thing even though they already had it. They don't want to be stick with the same thing, and they want to be different than before. Thus, the elements that have helped the business successful in the past are no longer appropriate to help businesses continue to grow successfully in new market conditions. For example, some of famous brand such as H&M, Adidas, or Nike has a distinct way to promote their products. It will attract the eye of the customers because it is unique and strange. Also, it show that these company
Marketing is all about creating a really solid decision, which will lead to more money. In this paper I will give some history of my organization, and explain how each element of marketing affects the organization. In addition I will cover the industry in which the organization resides in.
Marketing is an important part of the business organization; it is more than just promoting and selling a product. Marketing is gratifying the changing needs of the customer. This can be best summed up by the very successful businessman Bill Gates when he quoted, "Your most unhappy customers are your greatest source of learning ". The purpose of this paper is to define marketing from at least two different sources; based on these definitions I will explain the importance of marketing in organizational success. Also, I will offer three examples from the business world of the importance of marketing to the
Marketing is a management function which involves creating, communicating and delivering value for an organisation’s customers (Kotler, Brown, Burton, Deans & Armstrong (2010). Although many earlier academics define marketing as merely a process of satisfying customer needs in order to gain profits, more recent developments of the definition include its inherent connection with delivering superior value to customers in order to maintain ongoing relationships (Webster, 1992).
Marketing is a social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and values with others.(Kotler, Armstrong, Saunders, Wong page 5)
Marketing has evolved through a change in production and consumption due to the advent of new technology (Ranchhod, 2004). The development of technology has also driven the globalisation of communication. During this period, consumers are facing a variety of choices (Jackson and Shaw, 2009). Thus, companies need to actively embrace these changing factors to grow their business and succeed in the marketplace.
‘’organisations exist and function within society and consequently are subject to a variety of social influences. These influences, which include demography, social class and culture, can change over time and affect both the demand and supply side of the economy. Marketing organisations recognise and make use of these factors when segmenting markets for consumer goods and service’’ Worthington, I (2009) p.135.
Every company depends on an efficient marketing program to fulfill customers' needs. Marketing is a process of finding out what the customer wants and meeting those requirements. Within the company, the marketing group has to consider customer values and customer satisfaction before considering offering a product. Marketing is part of our everyday world, and can be perceived everywhere and every time. At any time, everyone has been exposed to different kinds of marketing or advertising depending upon personal necessities such as T.V commercials, radio, internet, etc.
Marketing is an essentially about marshalling the resources of the organization so that they can meet the changing needs of the customers on whom the organization depends. As a verb, marketing is all about how an organization addresses its markets. Marketing is “The management process which identifies, anticipates and supplies the customer requirements efficiently and profitability”.
The Marketing Concept The marketing concept has evolved over the last years, marketing reflects to a key approach to doing business. An organisations objective is to make profit, to do this they have to consider the marketing concept, in order to satisfy customers. For an organisation to be successful should divert its attention away from particular products and towards the interest of the customers. Customers changing their needs and wants influence an organisations strategies and plans. Meeting customer’s needs is the main key in marketing.
Since as we knew marketing came to people’s life in the 1950s and 1960s.With the rapid improvement in marketing, there is an strong argument, which is marketing shapes the needs and wants or marketing reflects the needs and wants of customers. People used to define that marketing is selling goods which people do not really need. However, marketing concept defined as “achieving organizational goals depend on determining the needs and wants of target markets and delivering the desired satisfaction more effectively and efficiently than competitors” (kotler, 2008). International markets are always changing. Facing the challenges of globalization of markets, the economy of regionalization and transnational business, business operators face a
Communication has also changed mass marketing. The cost of communication is declining so this enables marketers to send more and more messages to their target audience. This is another deterrent for mass marketers, as in order to communicate with the people that you want to target, you need to make sure that the message you are intending to deliver is well thought out and detailed. This is against the normal practice of mass marketing, as in the past mass marketers used generic messages to draw consumers in. Niche Marketers have taken advantage of cheap communication as they make sure they are only reaching out to certain markets depending on their product. They understand that you cannot bombard people with information as it comes off as intrusive, and they know that only spending money to communicate with audiences that you want to have will help them be the most successful.