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Business And Financial Performance : Big Lots, Inc.

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PESTEL: 1. Political: “issues affecting our international vendors could materially adversely affect our business and financial performance.”(Page 8.) Big Lots, INC. is currently a discount retailer in the US. Though, the company is not international, they are however, impacted by international political risks. Some of these risks include: loss of most favored nation trading status, political unrest, war, trade restrictions, more restrictive quotas, political instability, and increased import duties. Due to the fact that 24% of their merchandise is purchased from overseas vendors and a significant amount of the merchandise purchased domestically is manufactured abroad, their company can be greatly impacted. This could potentially affect …show more content…

3. Sociocultural: “negative customer perceptions regarding the safety of the products we sell could cause us to lose market share to our competitors.” Page 10. Public opinion is an extremely important factor and can affect Big Lots, INC. business and financial performance. For example, if the merchandise does not meet consumer’s expectation in regards to quality or safety, the company could experience a loss in sales, increased costs, and be exposed to legal and reputational risk. Once the public has a negative perception the company looses market share to their competitors. And if this occurs, it might be challenging for them to regain lost sales. 4. Technology: “We have implemented procedures, processes and technologies designed to safeguard our customers’ debit and credit card information” Page 9. Big Lots, INC. has technologies that are designed to safeguard customer information, employee information, and company information. However, despite t procedures, technologies, and other security measures that are in place, the company cannot guarantee that they will be able to prevent and contain all cyberattacks, security breaches, and cyber terrorism. As demonstrated by other retailers who have recently suffered from serious security breaches. These security breaches can cause substantial damage to the company and can result in lost sales and a drop in market value of common shares. 5. Environmental: “investigations concerning our

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