The nature of negotiation and its process constitutes a number of various factors that leads to an effective or ineffective process and outcome. One of the primary purposes of a negotiation is to come an agreement with another party by exchanging offers and to find solutions to a common issue, “whenever we cannot achieve our objectives single-heartedly” (Thompson, 2009). Some believe that in order to conduct a negotiation, trust is an utmost important factor as negotiators depend on the information provided by the other party, on the outcomes to which the parties commit throughout the negotiation process, and on the other party to deliver the commitments (Lewicki, Polin, 2013). This essay aims to discuss whether trust is a precondition …show more content…
Without trust, both parties will not seek to understand each other, and end up being fixated on their positions due to their own interests. This prevents both parties to successfully negotiate on the issue. In order to negotiate, trust is important in order to avoid retaliation due to a conflict of views and ideas. Without trust, every solution and idea will be met with suspicion and skepticism. This lack of trust not only inhibits cooperation and successful negotiation, it may also result in retaliation that causes the escalation of conflict (Coleman, et al., 2000). In addition, according to (Kramer, 1994), this may even result in paranoid cognitions in which one may feel that he or she is subject to the other party’s malevolence. These perceptions may then drive him or her to the point of hyper vigilance and rumination, resulting in a faulty diagnosis of the result of working with the other party (Lewicki, 2006). As such, conflicts would then arise, as the negotiator would increasingly focus on his or her position, and end up reluctant to come into agreement. The negotiation will then come to an impasse as both sides end up using their negative perceptions to retaliate each other, causing the conflict to escalate beyond control. As explained above, trust seems to be indispensible in order to negotiate. However, according to a
“Successful negotiation is not about getting to ‘yes’; it’s about mastering ‘no’ and understanding the path to an agreement is” (Christopher Voss). During the negotiation process, there are a lot of moving parts and personalities. In addition, hurt feelings can all too often get in the way. The bottom line of any negotiation is to reach a settlement that will mutually benefit both parties. It’s a challenging situation by which compromise or agreement is reached while attempting to avoid arguments and disputes.
In this book, trust is defined as “one’s willingness to be vulnerable to another based on the confidence that the other is benevolent, honest, open, reliable, and competent.” (page xiii) The author recognizes that trust is complex and dynamic. She views trust as the “lubricant” that greases the machinery of the organization. Trust is particularly important where parties are interdependent, or the “interests of one party cannot be achieve without reliance upon another.” In schools “teachers and principals are
The concept of trust is an idea everyone toys with in their lives at one point. One may think that trust is based of moral values between a trusting relationship. But it can be more complex than many may think. Trust by definition is the “firm belief in the reliability, truth, ability, or strength of someone or something”(1.). To many, it is the bases of a relationship. People trust one another because they teach one another or they love one another. Whatever the case, trust is an essential piece to a relationship. But it’s Implied that both parties don’t take advantage of that trust. This idea is discussed in literature such as in the novel Indian Horse. Throughout Saul’s Journey in the novel Indian Horse he learns about trust by experiencing it as reality then as an illusion and finally as a choice he must make.
Trust is the foundation to all relationships no questions asked. So it makes sense that without it nobody would be together or work together. Furthermore, if there is no trust you will find that you will not have someone to rely on. For instance, in the book “The Outsiders” there are two boys named Ponyboy Curtis and Johnny Cade who get jumped by their group’s enemies and have to resort to killing one of them.
In a relationship, trust is more important than it seems because there can't be a relationship without trust almost almost in any kind of relationship. A good example would be the movie “Big Hero 6” where Hiro always trusted his friend Bamax. They literally went through everything and Hiro knew Baymax always would have his back no matter what. One time in the film, Hiro gives Baymax the ability to fly.
Gina Blair and Daniel Trent cooperate and collaborate to achieve a common objective throughout their negotiation. A cooperative negotiation style is demonstrated as they combine their points of view regarding their clients concerns with outcomes to effectively solve the issues raised. The main focus of the negotiation is to reach an agreement rather than a continuous dispute. Accordingly, the conflicting objectives were resolved by compromises and solutions but forward by both Gina and Daniel. The negotiation style used between Gina and Daniel is described as principled negotiation where both parties jointly attack the problems arising to achieve a compromise.
Trust has to be earned by everyone. Trust is a very serious word, because it can mean so much to one person. It's usually pretty hard to gain trust and if you break the trust it’s really hard to gain it back. There’s people out there that you can never trust. These people do anything to help themselves out and only care about themselves.
As a human being that believes that trust is one of the most important elements in a relationship, I understand that it can be broken intentionally and unintentionally. Trust is critical to strengthen relationships within a business. It builds the foundation for effective communication and motivation in the organization, but if broken, the chances for the organization to succeed decrease.
Building trust takes time and effort up front. It takes deep commitment and follow-through. It pays off.
Dawson (1995) has highlighted three critical factors to every negotiation4: 1) understanding of power, 2) information factor and 3) time element. But according to Brooks and Odiorne (1984, pp. 45 - 46), strategic planning, power skill and timing, constitute the agenda in successful negotiations5; in which, strategic planning is the key factor in shapes the dimensions, form and context of the negotiations. On the other hand, Mills (1990, pp. 177 - 179) and Scott (1981, pp. 89 - 90) has provides sixteen and eight different elements that contribute to negotiation success6 and enable two parties to negotiate towards agreement to theirs joint advantage7. As a whole, these conclude that in any negotiations, it is important to remember that both parties are working toward mutual satisfaction.
From my perspective, trust is like a vase, a nice well-decorated artifact, that is highly fragile and easy to break. Once it is destroyed it can be fixed, maybe by using tape or super glue, but the vase will never
Negotiation is a fundamental form of dispute resolution involving two or more parties (Michelle, M.2003). Negotiations can also take place in order to avoid any future disputes. It can be either an interpersonal or inter-group process. Negotiations can occur at international or corporate level and also at a personal level. Negotiations often involve give and take acknowledging that there is interdependence between the disputants to some extent to achieve the goal. This means that negotiations only arise when the goals cannot be achieved independently (Lewicki and Saunders et al., 1997). Interdependence means the both parties can influence the outcome for the other party and vice versa. The negotiations can be win-lose or win-win in nature.
Although, I am not that strong in leading a negotiation towards it’s ultimate goal. In order to increase the probability of a successful negotiation, for me as an individual, first I should identify the required steps and the order they should be taken in the course of a negotiation and try not to skip any step. The second item in my action plan is to improve my ability to construct trust-based negotiation. If trust is the basis of a negotiation, then both involved parties can think of a long relationship rather than one time transaction and it is what matters.
In today’s competitive scenario, achieving successful results through negotiations has become more important. But often negotiations face either complete failures or achieve far less than its actual potential. Also, such unsuccessful negotiations may perennially damage the reputation and relationships amongst the counterparties involved.
According to Dettmer, Knackendoffel, & Thurston (2009), when we have trust, others are more likely to: