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Canadian Tire Company ( Ctc )

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Canadian Tire Company (CTC) is a large scale retail and automotive service organization with multiple business units. The company had established itself as a nationally known retailer through its Canadian Tire Retail (CTR) division. CTC had also gone on to create its own financial service unit – Canadian Tire Financial Services (CTFS) to manage and support its card holder program along with its online and telephone sales operations. Canadian Tire Petroleum (CTP), PartsSource, and Mark’s Work Warehouse are additional sectors of the company’s business integrated strategy. In 2002, CTC stated a new strategic goal that would require the use of highly functional and standardized business intelligence (BI) environment to achieve its stated goals. This led to the review of the current information system architecture at CTC. As to be expected in a large multifaceted organization, a review if the company’s data warehousing and business intelligence environment revealed a “ highly complex technical architecture” with “a multitude of hardware, software, operating systems, network services, development tools and applications being utilized across the business” (Haggerty & Meister, 2003 p.3). For example, at the store level CTR ran the IBM A/S 400 systems with point-of-sale (POS) system and servers that networked to the IBM mainframe systems at the CTR data center. This system shared support between the CTR and the CTC retail systems group Haggerty & Meister, 2003). The Mark’s Work

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