Case Study Of Mphasis Corporation

This article makes up Chapter 1 of the free, open access book titled, Information Systems: A Manager's Guide to Harnessing Technology, by John Gallaugher. Please ensure that you read the entire Chapter 1 of the book consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess, Gather Data; and Part 3 Moving Forward).

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

All these advancements by the IT team of M&S are aimed at encouraging customers to use technology to spend more money at M&S.

As recognized by leading research and consulting firms with knowledgeable, skilled management, advanced state-of-the-art IT affords extraordinary opportunities for greater efficiencies, cost reduction, higher productivity, customer satisfaction, and profitability. Sophisticated IT applications realize their full potential with highly specialized technical knowledge and management skills readily available only in smaller firms focused primarily or exclusively on such applications.

"The research on IT and business performance has found that (a) the more successfully a firm can align information technology with is business goals, the more profitable it will be." (111)

Foundation of IT in a place is very crucial for most business. Organizations can use IT resource to create innovative and strategic process that helps business to reach beyond the status quo. Organization without new technologies resources can lose momentum and fall behind in competition. On the other hand, organizations with effective and updated technologies remain competent and superior; get competitive advantage thus acquire and maintain their big market share.

Currys PC World offers efficient feature to the customers and business management, as the feature of information density helps organisation to attain the quality information regarding their existing customers and prospects. In the similar context, it supported organisation in reducing the cost associated with the collection, processing and storage of information about customers. At the same time, timeliness as well as accuracy of transacting information from customers to management has greatly enhanced the opportunities for organisation to penetrate in the global retail market (Salunke, Weerawardena, & McColl-Kennedy, 2011).

For the long-term objective, Lenox should reach out to different academic resources so that the top managers can be aware of how IT systems can bring value to their company, and holds great importance for future growth. Having the top executives understand the full benefits and functions of the IT systems will prove to be a substantial long-term solution. The overall lack of knowledge in regards to the new IT systems has resulted in the competitors surpassing Lenox. By having a more user-friendly system, the competitors were also able to catalog their products within their system before Lenox., National Life's implementation is ahead even though their rollout began months

1. What different types of needs can MISs and DSSs fulfill in Whitmann Prices’s new system?

“Here is a spoon. Please dig a 30-foot trench in the next couple of hours, please.” To most people, this is a ridiculous request as there are a vast amount of better suited equipment available to complete the job within the specified time. Yet, when companies do not align their Information Systems (IS) and Architecture with organizational business and strategic needs, their processes, equipment, and efforts prove ineffective and costly. For this reason, companies need to invest time and money into planning, investigating, and selecting the right software solutions, architecture and vendors to help them achieve high productivity and return on investment.

Copyright 2009 Harvard Business School Publishing Corporation All rights reserved Printed in the United States of America This chapter was originally published as chapter 1 of The Adventures of an IT Leader, copyright 2009 Harvard Business School Publishing Corporation. No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the

The world is a rapidly changing canvas that visits a dynamic and turbulent environment on senior managers changing how Information Systems (IS) are used and needed in each organization. The power to collect, assess, and disseminate information is a valuable strategic resource that any organization can use to improve its competitive advantage. At the same time, technological advances are changing rapidly, thus requiring frequent updates in hardware and software as well as new competencies for IS professionals. As strategic managers face the challenges of optimizing the use of information systems, they are called to address a number of issues so they can make informed and effective

Mars Incorporated is a US Multi-National Corporation that operating in an international presence in more than 74 countries worldwide and has more than 75,000 associates. Information Technology (IT) is one of the key business division that help Mars to gain competitive edge over their competitors and sustain business growth through the use of technology. The role of Business Partnership Analyst (BP Analyst) in each Mars office is require to maintain and ensure all Information Technology functions are available and operational at all times. The primary role of BP Analyst is to provide technical assistance and support for all queries and issues related to IT problem raised by the business users. BP Analyst will track and monitor all IT incidents and ensure that it will be resolved within the Service Level Agreement (SLA), escalation of IT problems to the regional teams if it is beyond their roles and responsibilities and recommend IT solution to business based on their requirement.

Building a new information system is one of the important aspects of organizational change. The Great World Enterprises is a consumer electronics company that wants to deal with high-end electronics. It is an American company that wants to succeed in the modern digital world by securing business rights with companies such as Apple, Microsoft, and Samsung. In order to achieve success in the current world, it must have an effective information systems strategy. The strategy will significantly contribute to the success of its five-year strategic plan. According to Laudon and Laudon (2015), introduction of a new information system in an organization is more than new hardware and software. It

All these factors are creating new challenges and new opportunities for businesses of all kinds and for the public sector. Adapting to the volatility and change is crucially dependent on, and in many cases driven by, IT. But to successfully meet these challenges and grasp these opportunities, you must focus on what you do best, not on becoming systems experts. Yet at the same time you must be 100 per cent certain that your IT support is efficient, cost effective and totally tuned to your needs.