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Case Study Of Steers

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Introduction

Steers is one of the most renowned and prosperous fast food restaurant brand in South Africa, amongst a remarkable manifestation in an exceedingly economical fast food market. It is controlled with a mix of strategic actions such as a caring and friendly teams with a centric focus on customer relationship that assist provide the firm with bases of competitive advantage (Barney, 2005).

The history of Steers turns around the Halamandaris family that was founded in the 1960’s, some of whom the family members are still part of the board of executives till current, with having achieved widespread knowledge and experience in the fast food industry and franchise marketing management schemes to offer interested individuals.

Steers …show more content…

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Segmentation

To stay ahead of competition and congruence with the customer needs and want, the Steers menu has to continue inventing new value offers to meet the demands of customers through demographic and psychographic aspects of the customers market. At current they are regularly active on their well known promotion on wacky Wednesday for anyone, and the brat packs which is a single child’s meal portion that also offer gifts to go along as part of its value set.

ii. Targeting

Steers targeted customers are children aged between three to eight years old that get to enjoy the brat packs, while also recognized a profitable fissure of the other people aged between twelve to eighteen years old. This teenagers and young adult’s crowd is a large potential market that has multiplied worldwide consideration as a primary target market. The people of that age range are frequently barraged with the latest socio trends in approach, amusement and technology, that’s why steers decided to issue a series of memorable adverts using mass customization for the Steers hoohah burger campaign so as to interrelate with this sector through an exclusive offering of the crowd's clear-cut.

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