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Case Study : Sporting Goods Manufacturers Essay

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introduction: Mikisiw Sporting Goods Manufacturers is an established company that has been in operation for over 15 years. They are well known for their quality fishing equipment and in recent years they have expanded their products to golfing and tennis equipment. After expanding, they needed to hire more employees to satisfy the customer demand. Most of the long time employees are in the 35-50 age category, while the newly hired employees are in their 20s. The wide age gap between employees has separated the workers into two groups that don’t blend well. Consequently, the conflict between younger and older employees has lead to a problem within the company that has developed into arguments, walkouts, poor job communication and even rumored fights during after work hours. Margaret Dunn, the general manager of Mikisiw, noticed these issues going on from the employee walk out that occurred, and immediately contacted Fiona Kosowan, personnel manager to investigate this problem. Early on in the investigation process Kosowan met individually with some of the workers. She found that most of the workers were reluctant to share specific details and she lacked sufficient information to formulate any solutions to the problem. Therefore, she organized a committee that met to discuss the existing problems, and help establish a mutual understanding. Seven workers were selected, the older workers discussed how valuable the retirement program was to them, and the younger workers

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