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M.Com. - Part II Semester IV Subject -: CASE STUDY
Objective of the paper 1) To study the application of theory of marketing management in practice. 2) 3) To Develop the Problem solving capabilities. To enhance the analytical ability.

Meaning of the Case Study 'A chunk of reality brought to the classroom for further Analysis' This paper will be divided in to two parts. Part -I for confirming theoretical background about case study it consists of a) b) c) d) e) f) g) Meaning and definition of case study. Purpose of case study. Types of cases. Benefits and limitations of case study. Steps in solving case study Various approaches to case study Case study as a tool of marketing research.

Part - II will be based on practical cases on the …show more content…

2. Discuss the objectives of brand research.

University of Pune |M.Com Part II Semester IV 3

CASE No - 2 RAMA STORE In 2005, Rama Store not only had a great year, it also swept the top places at Punjabi Bagh, winning each of the first ten places except ninth Comfortable in the fact that the company had an attractive product, the president of Rama Store decided to go directly to the customer. The idea, instead of concentrating company efforts and resources on improving the relations with the dealers, was to emphasis improving relations with the ultimate consumer. To implement this tactic, the plan was to eliminate the dealer completely and replace him or her with agents. To say the plan did not work well is an understatement. Rama Store distributors, who had represented it in India, initiated legal action against the Store in four states. All 323 Rama Store — Audio dealers felt betrayed by the elimination of their franchises. Although they were offered the opportunity to become agents, they were so opposed that they sued Rama Store. The law suits by these dealers sought damages exceeding 50 core. Rama Store top management decided that perhaps their original distribution system wasn't so bad after all. QUESTIONS 1. Identify and discuss the channel alternatives that were available to Rama Store. 2. Do you think that Rama Store failed to properly evaluate the existing distributors? Give your reasons. 3. Design a research methodology for conducting research for Rama

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