Cell Phone Companies in Legal Battles Over Contracts Essay

The generation of talking face-to-face is slowly fading away, and the technology era is going to keep on growing. One of the most widely used technology services known today is the cellular phone industry. According to the Pew Research Center’s website, 90% of American adults own a cell phone. Of that 90%, the smartphone ownership is at 64% (2013). Verizon Wireless, along with the other major carriers, T-Mobile, Sprint, and AT&T, have taken this data and comprised a growing industry where competition arises from all angles. These companies have battled one another on pricing, plans, and customer service for many years in order to stay on top. Unfortunately, these are major factors in whether or not a customer will choose the particular company over another.

Cell phones are so much more than just an electronic. They are huge parts of our personal welfare. Cell phones are used to call for help, make appointments, contact loved ones, set reminders, and so much more. If you get lost somewhere, you have navigation right there in

 - it would be for the common law. Cell phone services are contracted and as defined above, is not a good.

This information is very valuable as it shows that the high cost of cellphone plans may be a reason why people would be reluctant to make the switch from landlines.

Thank you for allowing Verizon Wireless the opportunity to respond to Ms. Kettle’s complaint. In her complaint, Ms. Kettle states she signed a contract with Verizon Wireless on July 22, 2017. A few days later she received notification via text message that her account was placed on paperless billing. Therefore, she did not receive her first invoice until August 28, 2017. The invoice included charges for two months and a late fee. Ms. Kettle requests assistance with this matter.

People could now go to a cheaper company with the same network they could pay less. This also means that even more people are starting to join T-Mobile. T-Mobile is getting bigger and better. T-Mobile shows this in offers and network upgrades and lower

Nearly everyone is using cell phones in their day routine lives. Cell phones have now become less of a novelty and more of a communication tool providing many utilities all in one package, from camera, video games, internet and apps; they combine business and personal convenience.

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Verizon has announced that it will officially be the second carrier to stop wrangling their customers into two-year contracts every time they purchase a new phone. Verizon subscribers will be able to choose from a new selection of cheaper plans (sans the subsidy fee), but that means customers will have to purchase the phone outright -- by either paying for it in-full or through monthly payment installations.

carriers, allows for customers to be able to switch and lower their bill as soon as possible without

I. BACKGROUND: CelluComm and GMCT and the Industry AT&T’s Bell Laboratories cellular telephone networking innovation had enabled several cellular network operators to get licenses from the FCC to operate in separate license territories right about the same time AT&T was broken up in early 1980s. These operators were either companies like Cellular Communication Services, Inc. (CelluComm) or small entrepreneurs who had won license territories through the lottery system. CelluComm’s  president  and  founder  Ric  Jenkins  was  known  for  being  an  aggressive businessman  who  had  extended  it  to  a  200  million  dollar  enterprise  ranking  in  the  top  20  of  the industry.  Key  to

While Verizon remains the industry leader in market share, subscribers, profitability, and customer loyalty, the wireless industry has become significantly more competitive in the last few years (Fiercewireless, 2016). In 2013 T-Mobile launched its un-carrier strategy with the intention of disrupting the marketplace by dissolving industry norms such as, service contracts, equipment subsidies, and data limits (Sherman, 2013). Additionally, T-Mobile substantially lowered the monthly cost of their service to attract more customers and accelerate subscriber growth. Subsequently, Sprint quickly responded by matching T-Mobile’s strategy and the industry was plunged into a full blown pricing war in 2014 (Carew, 2014). Consequently, profit margins

Before Sprint acquired Nextel, Sprint was ranked as the nation’s third largest wireless company as well as the third leading carrier in long-distance service (Sprint-Nextel Deal?, 2004). However, there have been many complaints against the company. For example, the company has been accused of billing problems, unauthorized charges, and rude, unhelpful customer service. Moreover, there have been complaints about coverage service areas and roaming. On the Consumer Affairs website, Sprint customers have written about their experiences with the company. In October 2002, a man from Lafayette, LA, expounds upon a time when Sprint’s customer support changed his calling plan to better suit his needs in his current situation. They had promised to a hold plan for

Contracts are used in many different forms and for just as many different situations within our everyday lives. Some contracts are more involved than others and for some; contracts are an essential of their success. As we continue, we will take a look at different types of contracts with the main focus on enforceable contracts. With so many elements that are incorporated into any contract, the six essential elements of enforceable contracts will be the main focus of this writing. Having a clearer understanding of the essentials of life will help prepare us for life’s curves that may come our way.

AT&T was broken up into the Bell companies in “1974 by the U.S. Department of Justice antitrust suit against the monopoly” (From Wikipedia, the free encyclopedia). Today AT&T has become a competitor vying for control of the telecommunications industry. “In monopolistic competition, there are many firms vying for control of one market. Each firm offers a different type of product, as opposed to perfect competition in which all offer the same product. Each firm, then, has a monopoly in the market of their own product”(Oracle ThinkQuest Education Foundation) AT&T in 1988 began purchasing stock in Sun Microsystems to begin its diversity in product services. Throughout the 90s AT&T continued purchasing more computer companies and cell phone companies to gain market share in the growing telecommunication industry (CyberStreet). Good pricing structures align with costs. AT&T Wireless realized that the marginal cost of a cellular minute was small compared to the cost of acquiring and maintaining customers. Their switch to a flat fee “One-Rate” plan was a huge success, stealing heavy users away from the competition. Prices increased for light users and many became hooked on the cellular lifestyle (Lake Partners Strategy Consultants, Inc. [LPSCI], 2001-2004). AT&T has seen that the ability to change quickly in the ever-evolving telecommunications market will help in gain market share. Its ability to see the value in keeping customers rather