VIII. EVALUATION AND CONTROL
Chipotle’s current information system is capable of proving sufficient feedback on implemented activities and performance. Chipotle uses an integrated information system called MicroStratery Business Interlligence Platform which includes Finance, Field Controllers, Marketing, Operations, Human Resources, Restaurant Management, and Field Management. This system analyses and provides feedback on key performance metrics, such as daily sales, trends, impact of marketing campaign, etc. This system provides efficient and effective way of reporting information with low total cost and easy-of-use. It also manages the flow of information within each restaurant and between the restaurants and the corporate office. Additionally, The point-of-sales systems helps chipotle manage credit card transactions, recorded employees time clock information and other management reports. The information is transmitted to the corporate office on a daily basis. Chipotle’s information system is one of the Company’s strengths and it can definitely be used to gain competitive advantage.
The corporation uses benchmark to position themselves in the industry. Competitors such as McDonalds are staring to be more conscious about the health of their consumers and are changing their image to retain
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The instance with an E. coli demonstrates Chipotle’s abundance of caution for the safety of their customers. Chipotle has implemented a central chopping center where they chop and prep the ingredients that are hard to test on the premises of each restaurant. They take many samples and make sure all the ingredients are as safe as possible. This procedure brings the risk of contamination nearly to zero. It is Chipotle’s important vision of how people think about fast food; therefore, layers of safety protocols ensure the nominal risk of fresh food that can be implemented into their daily
My company of choice is Chick-fil-A, and I believe an appropriate mission statement would be, “to serve the best-tasting, freshest chicken sandwich while glorifying God and having a positive influence on the families who enjoy it.” Some objectives that the company could strive for to achieve this goal could be to:
Where and when did you observe the behaviors? Who made the observations? On 1/28/16, En-Lei observed inside of Chipotle. On 1/29/16 and 1/30/16, Matt observed across the street from Chipotle. On 2/1/16, Dana observed from a window across from Chipotle in the lobby of the Huntington Hall. On 2/2/16, John observed across the street from Chipotle. What behavior categories did you observe? How did you define each behavior category? We observed the outwardly happiness or unhappiness of individuals leaving Chipotle during lunch hours. We defined outwardly happiness as the smiling of each individual leaving Chipotle and unhappiness as the lack of a smile. When and how did you make observations? We used the frequency method of observation during lunchtime
Chick-fil-a is a family owned restaurant that was founded in 1946 by Truett Cathy. It is the second largest fast food chicken restaurant in the United States with more than 1,850 different locations. In 2015 alone sales exceeded $6 billion dollars. Chick-fil-a does not have a mission statement however they express everything through their purpose, “To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with chick-fil-a.” (www.strategicmanagementsinsight.com/mission-statement/chick-fil-a)
Chipotle, ever the noble ambassadors of good burrito will, have been humble and cooperative throughout the investigation. Health officials are giving the company kind words and gold stars (despite, you know, the salmonella). One spokesperson for the department of health said that “Chipotle has been extremely proactive in collaborating with investigators to quickly control the outbreak and identify its source.” Another asserted the Health Department’s confidence that it is now safe to eat at Chipotle, sharing that he had a burrito bowl there last Wednesday.
Have you ever tried the best tasting fast food Mexican restaurant on the market? It is called Chipotle. Chipotles restaurant has great service and many excellent choices.
Chipotle was founded by Steve Ells in July of 1993 and in 1998 Mcdonalds was a major investor but, in 2006 they withdrew from Chipotle. Chipotle is one of the most famous fast food restaurants is the Unites States. In 2016 there was 2,250 restaurants in the U.S. alone. It is a nice, fast, and easy way to get dinner or lunch for you and your family. That’s why Chipotle is one of my favorite places to eat.
Since 1993, Chipotle has made it their mission to use high quality farm produced products to serve quality “food with integrity” (). In accordance to their 2015 annual report, Chipotle had a net income of $475 million, along with revenues of about $4.5 billion (). Within twenty-three years since the company began, Chipotle now has restaurants all over the world, including “Canada, the United Kingdom, France, Germany, and over 1500 others in the United States” (). “During 2014, Chipotle even opened nearly 200 new locations bringing the 2013 total of 1500 up to 1700 total worldwide locations” ().
Chipotle’s mission is to change the way people think about fast food, and to deliver “Food with integrity”, which has become the company’s moto. In order to support this commitment, in early 2013, Chipotle started implementing a whole chain traceability and transparency program that is unprecedented in depth and breadth. To mount the ambitious project to achieve whole supply chain traceability, Chipotle is partnering with FoodLogiQ, a GS1 US Solution Partner, offering software solutions that enable companies to proactively track and manage data inside and outside their organizations, leveraging the use of GS1 Standards with its cloud-based approach. This program is going to incorporate several activities which to ensure the relationship with suppliers, and the unaffected flow of food, and raw ingredients. The main objectives of the traceability program are:
Chipotle’s quick ratio is 3.28, slightly lower than its current ratio. Yum! Foods quick ratio is .62, which is also slightly lower than their current ratio. Both ratios are acceptable as long as A/R is not expected to slow. Chipotle appears to be a significantly stronger company than Yum! Foods. The industry average is not given.
Chipotle Mexican Grill, Inc. is a “fast-food service restaurant” under limited service category. It was formed in 1993 and went public in 2006. It has the largest market share in the Mexican-type food segment with a net income of more than
Changes in customer preferences, general economic conditions, discretionary spending priorities, demographic trends, traffic patterns and the type, number and location of competing restaurants have a moderate effect on the restaurant industry (Chipotle, 2010). One example of customer preferences being a driver in the industry is the “Whole Food-ism Movement” which has put a large focus on organic, antibiotic-free, and non-processed foods (Mansolillo, 2007). Consumers now look for healthier options when eating and an overall healthier lifestyle. Chipotle has been able to benefit from this movement by carrying on their “Food with Integrity” mission (Chipotle, 2010).
The purpose of this report is to present a strategic plan created for Chipotle Mexican Grill, Inc. (CMG). The strategic planning process began with an internal analysis to better understand Chipotle’s current mission and vision statement, and its effectiveness in leading current strategy and performance, and included analysis of Chipotle’s strengths and weaknesses, and trending financial position. External environment analysis was also conducted, to better understand the industry and its competitors. Results of the internal and external analysis were used to determine strategies for maintaining a competitive advantage. Recommendations and an action plan for strategy implementation are suggested, as well as, an evaluation plan
Steve Ells is the founder and CEO of Chipotle. Steve is a trained chef and opened his first Chipotle store in 1993 at a former Dolly Madison ice cream store in Denver, Colorado. His goal was to serve high quality, delicious food quickly and in a “fast-casual” setting (Ells).
This case study is about Chipotle, a young fast food company. In 2012, Chipotle has shown a successful performance with its Grills. Following the path, Chipotle is building a new project which is the ShopHouse. The ShopHouse predicated on much the same strategy with the Grill but it had
As of late 2015 and early 2016, Chipotle Mexican Grill faced a serious problem with food safety and received an ethical backlash because of it. According to the Food and Drug Administration (FDA), the Centers for Disease Control (CDC) along with state and local officials investigated two cases of E. coli O26 infection outbreaks from food served by Chipotle restaurants in several states