An initiative I have been involved in has been the changing of the guard here at the KCCC. The goal of this initiative is to provide quality service to external clients with minimum staffing and a depleting budget for the year.
From this week’s reading, I can say it has been a combination of working with a “sense of urgency” mixed with anger and complacency along with no motivation. Before the changing of leadership, employees worked as described in the first paragraph, in a “successful change effort" atmosphere. Colleagues worked with a sense of urgency, energy and on their toes.” (Kotter 15)
As described in the first story, “Getting the Bosses Approval” we have different departments that are to work together to accomplish show preparation
…show more content…
Unfortunately after the meeting the agenda becomes every person for himself. This causes mass confusion, double work for employees and last but least urgency in trying to complete show preparations with limited staff support. As stated in the reading the department encounters “a wall” and has to continuously start over for the second time.”(Kotter 17)
The area of the initiative that was the least effective was the underestimation of how much complacency, fear and anger can exist, even in good organizations. This is an area that is crucial and should be monitored on an ongoing basis. Reason being a lot of staff are stressed and dealing with many personal issues that sometimes carry over into the work environment. The idea of doing some of the exercises mentioned might to help reduce anxiety in certain areas.
A way of improving some of the areas would be to lead and show tangible goals and recognition items that can be obtained by seeing and touching. Having testimonies from customers and visitors can also have a powerful message that would let staff know that their hard work being
…show more content…
These components are seeing, feeling, changing and seeing. When you do not have the necessary resources, man power and if there is an aroma of lack of motivation in the air you cannot produce an active and productive environment. Therefore, individuals are subject not to change.
A way to improve and decrease the warning signs is to approach each scenario in a positive fashion. Create pods that would address specific issues and help to make important decisions.
After pods have been established and mission and vision data has been given to the company for direction, the pod leader should meet with a member of executive team for an immediate or long term approval of operational processes.
These areas can be improved with “strong and influential leaders.”(Kotter 49) Every company has departments that are led by assistant mangers and department leads. If done correctly and if properly trained, these individuals can be very motivational to staff. Thus helping them to not only meet personal goals but organizational goals.
Feedback is also crucial. When viewed and taken serious, corrective action based on dialogue from others can prove to be very successful and remove a sense of
A meeting agenda ensures that the meeting will be a productive use of everyone's time. It can focus the attendee’s efforts and provide a structure to accomplish the meeting purpose. It defines outcomes, and important information, attendee roles and responsibilities and a meeting timeline. It allows attendee’s to prepare for the meeting as it is made available a week before. It also works as a checklist of those attending, goals and topics for discussion to make sure that all the necessary information is covered and keeps team members focused on the specific goals and stay on track with the subject matter.
University of Queensland ORGANISATIONAL BEHAVIOUR Course Code: MGTS 1601 Employee Resistance to Change Student Name: Yuanli Zhang (Phil) Student Number: 43401163 Course Tutor: Marissa Edwards Yuanli Zhang 43401163 Table of Content Introduction ------------------------------------------------------------------------ 2 Description of Problem ----------------------------------------------------------- 2 Propose Intervention ---------------------------------------------------------------4 Conclusion -------------------------------------------------------------------------- 7 1|Page Organisation Behaviour; MGTS 1601; Individual Essay; Employee resistance to change Yuanli Zhang 43401163 Contemporary business dynamics are pressuring
* Seeking feedback is important because it gives a worker some idea of how they are working - what they are doing well and what could be improved.
She must communicate with all managers and Board of Director through several conference meetings about her decisions. A strategic planning meeting will be scheduled with all members of the company to discuss future plans and actions. Gilcrist ask that each associate please be patient during this initial stage, and to make all of you aware that some meetings and tasks will be delegated to appropriate personnel as needed.
Positive leadership is important for effective team performance. Everyone needs to work together and be focused by supporting each other to achieve shared goals. It is very important that each member of the team is clear on their roles and responsibilities. Staff should have respect and understanding for their manager. The manager needs to be aware of the skills and the weaknesses within the team and be able to provide support when necessary. Training and support improves staff performance and develops confidence and team spirit.
• Find ways to get the views of people using the service (for example, through residentsʼ meetings) and respect individualsʼ contributions by acting on their ideas and suggestions.
Without the administrators and senior officials having those same positive qualities, the cutting edge representatives have no possibility of making wow administration or items. The achievement of each organization starts at the top.
As I would see it, this is one of the greatest slip-ups an organization can make. Aside from little organizations, the meeting procedure is normally very long and includes
Ensure staff are consulted and encouraged to contribute ideas on improvements to the delivery of their own professional area. Promote an open and honest working environment. Encourage communication between specialists and practitioners within the company to examine results, issues and identify solutions.
Feedback about the effects of the change and re-evaluation of the process and the expected outcomes is vital and coincides with the quality improvement activities within the practice (Dontje, 2007).
These leaders need to be able to put their teams at ease and give them a sense of comfort regardless of the impact the changes cause, whether immediately or later on. Leadership changes can impact performance in an organization. “Research on upper management issues generates two commonly asked questions. First, what are the determinants of upper managers’ dismissal? Second, what is the effect of upper-manager succession on organizational performance?” (Soebbing, Wicker, & Weimar, 2015). For example, as any business, there are rapid and sudden changes or shifts in organizations, and the Department of Health and Hospitals is no exceptions.
Do you know what really motivates your staff? The answer to this question might be more important than you think. When you put your staff to work in roles that truly suit them, the results are dramatic. For over 20 years, president and founder of New York firm Bova Enterprises Inc., Rosemary Bova, has been helping companies increase their profitability using her system of powerful managerial tools and practices: the BEI Total Management System. With two decades of development in the making, her personal approach has met with global success. An accomplished public speaker, Rosemary Bova has led leadership development seminars, presentations and conferences all over the world, including appearing in the PBS documentary “Women Working: 2000 and
The experience I had at IFC was incredible because I was able to see the inside of how this local non-profit works from a daily perspective. The moment I stepped into the reception/waiting area I could see a volunteer hard at work helping an elderly man who used a walker to fill out the simple form of what items he needed. The elderly man had trouble vocalizing the fact that he could not write well and began to get frustrated. The volunteer told the man not to worry and just make any kind of mark beside what he needed or to let him know and he would receive it. A softly murmured thank you was the reply from the elderly man. After he finished helping the man fill out the form he politely addressed me and called, the staff member I had asked
Employees who feel pushed out of their comfort zone may also resist change, due to the unfamiliarity of new implications or managers. The fear of uncertainties due to the lack of communication can also lead to resistance to change on an individual level. If employees are not informed of the needs of the change then the fear of the unknown can cause resistance.
Acknowledgment - obliged comprehension that group viability can be enhanced and enhanced group execution will prompt positive business results To get footing around these issues Hay Group connected with the board in a top group activity planing workshop. The destinations were to: a. Build up a typical picture of powerful top group working b. Make a common perspective of how the board is working now c. Distinguish ranges of quality and weakness inside of the group d. construct a comprehension of the effect of group 's administration on hierarchical atmosphere e. Concur an arrangement and an organized motivation for the group advancement The Board likewise created particular objectives speaking to need regions for enhanced group adequacy: these incorporate heading and reason, work forms and behavioral standards. In resulting assignments with Holden we have helped the course of progress process further to association. 3. The Outcome For the Board a. Another order and part clarity for the individuals from the board b. Shared responsibility for concurred business results c. Concurred meeting structures and more powerful meeting procedures d. Better influence of individual abilities and joint effort around the board table. For the business a. 20% expansion in the benefit to $285 ( in