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Company Of Cooper Tire And Rubber Company

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1. Discuss how a ROWE-type program would fit in organizations where you have worked or an establishment that you are aware of. Explain why it would or would not work.
A ROWE type program would both work and not work at my current company of Cooper Tire and Rubber Company. The success of the program would be based on the department and their functions. ROWE programs would not work in my current role as a Customer Service Coordinator. My current role is a customer facing position requiring me to physically be at work and available to the customer between 8 a.m. and 5 p.m. in order to answer questions, process requests, and solve any issues that may arrive with shipments or the product. My position is highly concentrated in email correspondence; other positions within my department are primarily phone based. These types of correspondences require people in the department to be accessible to answer the phones or emails and also to provide information from or enter information into SAP. SAP requires the person to be hardwired into Cooper’s secure network. These two factors usually mean the person must be at the office to perform the vital duties of the job. Jobs that are customer facing or jobs that require personnel to be at a certain place at a certain time would not be ideal for ROWE. When performance is based upon time and place ROWE type programs cannot be utilized. Departments that would be considered time of day sensitive that could still utilize certain ROWE type

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