In the last decade, more and more companies have started to look into e-commerce to connect them to the infinite world of global suppliers, partners, consumers and much more. This boom in technology has placed multiple assets are risk from a security stand point allowing hackers/crakers and anyone on the internet to gain access to these network and gain information or try to jeopardize business to a point where it stand stills.
Increase in Denial of service attacks, child pornography, virus/worms and other tools used by individuals to destroy data has lead to law enforcement and media to look into why and how these security breaches are conducted and what new statutory laws are needed to stop this from happening. According to CSI
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A group of individual’s part of the CISRT team called members will be responsible to handle responsibility of the incident and will monitor different areas of the company. Other members of this team should include Legal help, public relations officers, contractors and other member of management both from business and IT that can help during security breaches.
If an Incident has occurred, it is important to classify this as an incident severity. Most companies use between Severity 1-5. 1 being the highest and 5 being the research phase where no system or user’s are affected. For most system anything under Severity 3 is not a major impact of the system but if there is a system wide issue that requires immediate attention, a severity 1 or 2 would fall under the category of Incident response procedure and set up a high alert.
The cost of an incident can be very high, depending on the loss of data, therefore identifying the risk and all the real threat fall under this category. Once the incident has been identified it should go into the assessment phase, where it should be determined if the system can be bought back up again and how much damage is done. If the business is impacted assessment should be done. The assessment includes forensic investigation usually involving a team of expert that look into the how many computer were affected,
To properly address and prepare for incidents within the organization, an incident response team should be formed. The team will be responsible for analyzing security issues and taking necessary responsive measures. An IR team should be made up of: Incident Response Manager (supervises and prioritizes actions during the detection, analysis and containment of an incident, also responsible for conveying the special requirements of severity incidents to all of the company); Security Analysts (work
There are three main factors that need to be addressed when examining physical and technical security. These are prevention, detection of threats, and finally the recovery of systems. Prevention’s goal is to stop breaches and thieves before they even have a chance to make a move. Prevention is one of the main goals of all cybersecurity. This prevention will be the first line of defence. Detection ensures that if the protections are breached that the cause and effect will be identified. These detections also help in changing the company’s security policies. Finally, is recovery is the way that the breaches are addressed. All systems affected will be restored in some fashion and further changes will be made to policy and documentations. If there is any physical damage, it will be fixed.
One important part of E-Commerce is maintaining stringent site security, confidentiality for the customers, integrity, and availability, also a secure system must contain authentication verification of the user, Authorization, allowing manipulation of the resources in a specific way and Encryption for records and transactions.
Once the IR team has been notified of an incident, they will contact the business leadership to brief them on the incident. Once an incident has formally been declared, the notification process should begin as soon as possible. If an automated notification system is in place, that should be activated first.
In the current society, business, organizations and government are very dependent on computers and Internet. Adequately protecting an organization 's information assets is a requisite issue. Many organizations have deployed security software or devices, such as firewalls or intrusion detection systems, to help protect their information assets and to quickly identify potential attacks. IBM Systems Journal states that "some organizations came to realize that one of the best ways to evaluate the intruder threat to their interests would be to have independent computer security professionals attempt to hack into their computer systems" (IBM 2001). This might be a good way to evaluate the system vulnerability. However, to allow a penetration test team break into their systems, the organization may have faces some risks. For example, the penetration test team may fail to identify significant vulnerabilities; sensitive security information may be disclosed, increasing the risk of the organizations being vulnerable to external attacks (The Canadian Institute of Chartered Accountants). Some organization even send their system administrator to be trained Ethical Hacking as a career course in Tertiary
The incident response policy is very useful as it offers guidance on how to handle the situation when data has been breached. Through the policy security experts can restore the situation to normal and ensure that business runs again as usual without incurring to much losses due to time wastage. The policy gives clear guidance of the tasks and activities that should be carried out by the employees and the managers including procedures, reporting and feedback mechanism (Butler, 2015).
At this point of the incident, it has not been classified as an incident until human resources determines that an incident had occurred. Then the most appropriate incident reporting method will be used to notify the incident response team, preferably a telephone communication method should be used instead of email to avoid tipping the attacker off. The incident response team will assume the responsibility to alert and assemble required resources needed to begin incident handling
An event classification system, which defines incidents by their level of severity, will used to manage the incident response process and provide guidance for escalation.
Incident Response is when a problem occurs, it is identified and then you need to respond to it. The first section in the incident response plan is the identification of the team and assigning their role and responsibilities as well as identifying the type of cyber threats that face the organization. This is part of the planning stage. In order to be prepared in the event of a security incident a comprehensive incident response plan will need to be put into place. This requires research and data on the cyber threats the organization is facing. Starting with the team the plan will identify the members and assign specific responsibilities. The members of the incidence response team include the information security officer, IT staff,
The organization implements an incident handling capability for security incidents that includes preparation, detection and analysis, containment,
The risks that face an organization are going to always be present. However, an incident response plan outlines procedures for handling security incidents that occur within the organization and for correcting and documenting the security issue in a timely manner. The incident response team is trained to effectively implement the incident response plan. By containing an attack, and limiting the amount of time that an attack is allowed to continue, further risks to the organization can be mitigated.
incident). The main aim of incident response plan is to handle the situation in a way that limits
Now that we have discussed how to protect against malware and other numerous threats it is just as equally important that a good plan is in place when systems or network in general become compromised. First at foremost if you think a compromise or incident has occurred the affected systems must be taken offline immediately, this is going to reduce any further compromise. Next I would highly recommend notifying the Computer Security Incident Response Team (CSIRT), a CSIRT team is an organization that receives security incident reports and providing a detailed analysis on the said report then relays that information to the sender. A CSIRT will provide 24/7 service to any user, service, company, or organization. The great thing about CSIRT is
The information security incident management policy of Blyth’s Books was created in 2010 and has been reviewed four times in five years. Those covered by its scope are clearly stated. It stresses the importance of incident management to the organisation and has the support of upper level management.
Organizations are concerned with the effective implementation of incident management since any service incident could cause a huge loss and a setback to business continuity.