In the recent years, there has been a consistent increasing concern in the cultural aspect of conflict resolution and prevention. This might be as a result of the increased number of intense ethnic/cultural conflicts that exist in the world. Balkans and Rwanda are the most cited examples of the violent intra-country conflicts that are as a result of cultural dimensions. However, one should not forget that even the state to state disputes include numerous cultural elements as evident in the Indian-Pakistan war. Together with other conflicts in the world has brought the element of culture and its influence to the forefront of conflict resolution. This has resulted to increased determinations of the international communities to appease …show more content…
Communication is a significant barrier in cross-cultural mediation. Successful communication is difficult enough to be a mediation issue even without introducing the different culture in the communication process. As far as models and theories of verbal communication among the various parties are concerned, they define how a message is encoded first by the sender through words and then it is transmitted to the recipient who then decodes it to interpret the intended meaning. Meaningful information is often added or lost in this process.
The issues of communication are aggravated when communication process takes place in different cultures. This is not because of the fundamental problem of translation, or because of the difficulties for the non-native speakers of grasping distinctions when discussing an issue in a foreign language. Language reflects a culture since it is a social instrument. The more the differences between two communicators, the more likely that the context of information will be altered or lost during this transmission. If a certain culture comprises of attached values nd shared concepts, then the culture is the basis for effective communication, which enables the correct interpretation of the encoded message. Therefore, if similar words have different meanings for the mediation participants, the two
Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example
In this paper I will discuss the conflict that is occurring at General Hospital, the conflict management styles that are evident in the case, and how General Hospital could have used teams to address the cost reductions needed to stay competitive. I will also describe how the CEO of General Hospital, Mike Hammer can us negotiation skills to get buy-in for the cost reductions and finally I will recommend a strategy for Hammer to resolve the problem.
All communication is cultural. It draws on ways we have learned to speak and give nonverbal messages. We do not always communicate the same way from day to day, since factors like individual personality, mood, and the context of the situation interact with the variety of cultural influences we have internalized that influence our choices. Communication is interactive, so an important influence on its effectiveness is our relationship with others. Do they hear and understand what we are trying to say? Are they listening well? Are we listening well in response? Do their responses show that they understand the words and the meanings behind the words we have chosen? Is the mood positive and receptive? Is there trust between them and us? Are there differences that relate to ineffective communication, divergent goals or interests, or fundamentally different ways of seeing the world? The answers to these questions will give us some clues about the effectiveness of our communication and the ease with which we may be able to move through conflict. The challenge is that even with all the good will in the world, miscommunication is likely to happen, especially when there are significant cultural differences between communicators. Miscommunication may lead to conflict, or aggravate conflict that already exists, or in the sad of case of girl developing epilepsy and both her parent’s Hmong culturally clashing with her Western medicine
Dr. Rekha S. Rajan writes about how she implemented a twenty-minute structured dramatic play into class time to encourage children to learn to solve conflicts on their own. She first does this by gaining insight on the children’s feelings with a personal story time. Each child tells a story that made them particularly sad, mad, upset, or happy. She then takes those experiences and creates a pre-determined scenario to which, the children will play different roles, share ideas, and come up with a solution.
Conflicts are inevitable. It is necessary for the advanced practice nurse to have skills in approaching conflicts, negotiations, and resolutions (Hamric, Hanson, Tracy, & Grady, 2014). According to Hamric et al. (2014), you do not have to feel pressured to instantly agree with other teammates; however, be respectful and listen intently and identify what you are able to offer to the team.
The centrality of cultural difference is clear throughout the analysis offered in this treatise, and the solutions proposed remain steeped in the traditional policies of keeping the two peoples separate. How does culture influence the conflict resolution? (300)
Communication is an ongoing process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.
As humans being we should constantly be trying to improve ourselves each and every day. It is not easy to try and assess ourselves but it is a necessary task. We have strengths and weaknesses that make us unique and it is important that we accept our flaws but at the same time try to improve them. Hence, we should refer to our vulnerabilities as opportunities for improvement in order to better ourselves. This has been a constant struggle for me because I find it hard to assess myself. I am glad that I was able to utilize the RNAO Leadership Self-Assessment tool to assess my leadership skills as well as have someone else assess me with it. It allowed me to compare how I rate myself to how they rated me. Based on the assessment tool some of my strengths included empowering my peers, being helpful towards them and communicating effectively. My shortcomings included ineffectively resolving conflicts, and creating a sense of presence and accessibility. Even though we differed on various scores per category we both rated me a one out of five for managing conflicts adequately. This news was not surprising to me as I know I am not the best at resolving conflicts because I would rather just give in than express how I feel or confront an individual at all. To be an exceptional well rounded leader it is imperative that one has a good grasp of conflict resolution strategies because they will inevitably come your way. The purpose of
The way in which people communicate is as varied as the languages spoken throughout the world. People cannot just exchange a few words, there must be an understanding and acceptance of these variations or there will be a breakdown in the communication process. This is shown in the interactions between men and women, people of different cultures and even when exposed to a new environment.
Communication is an ongoing, transactional process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.
In addition to culture, Chapter 1 briefly touches on communication as an aspect of culture. Ineffective and improper forms of communication are detailed and several examples are discussed on “how not to” properly communicate in different countries.
Humans have been communicating since four million years. On the other hand, the birth of culture is estimated to have taken place about 35,000 years ago. Today, both culture and communication have evolved considerably and have become interdependent of one another, to the point that communication is considered to be a product of culture. Thus, our own culture has a deep impact on our thoughts and behaviors. Since each culture has its distinct aspects, intercultural communication can be the cause of conflict and disorder. There are three main issues which are at the root of the problem of intercultural miscommunication : language as a barrier, cultural diversity and ethnocentrism. I will analyze
In trying to resolve the conflict between Reece and Patel, Edwards used an avoidance strategy. Instead of speaking directly about the root causes, or sources, of the conflict, Edwards focused on the behaviors and treated Reece and Patel like children. Edwards scolded them, and sent them off without bothering to find out what was bothering the two. Of course, this type of conflict resolution is ineffective because it fails to address the underlying issues. As Anderson (n.d.) points out, addressing the problem is key to conflict resolution. "When a conflict does happen, a manager needs to focus the conflicting parties on the issue and have them leave out any personal problems they may be having," (Anderson, n.d.).
Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. We do not always
Conflict management and resolution can be approached through numbers of ways that ramble from least to most threats. Legislation, political action or violent forces are common methods to avoid conflicts however talking with the dispute parties, negotiation, mediation, arbitration, and adjudication must be used in conflict resolution process. Conflict parties who cannot negotiate together efficiently may hire mediator or negotiator to make easy negotiation procedure. Thus mediation is considered as the interference or involvement in a high level negotiation with third party who has no reliable or authoritative executive power. The primary goal of mediator is to skillfully assist the concerned (involved) parties reaching a mutually