Conflict Resolution : Conflicts Resolution

A meeting with all involved parties to discuss the issue is also another good way to resolve conflict. Everyone will have a chance to speak; this is a good opportunity to hear all sides of the story and gain a full understanding of the conflict.

In this paper I will discuss the conflict that is occurring at General Hospital, the conflict management styles that are evident in the case, and how General Hospital could have used teams to address the cost reductions needed to stay competitive. I will also describe how the CEO of General Hospital, Mike Hammer can us negotiation skills to get buy-in for the cost reductions and finally I will recommend a strategy for Hammer to resolve the problem.

Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole

You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. You should try to demonstrate active listening and discuss the situation in a calm and rational manner to try and resolve the conflict.

How can people best respond to conflicts is a question commonly asked by people going through a difficult situation without any knowledge of how to respond properly to a certain conflict. The reality is: there is no solid answer to this question. It all depends on what your conflict is, and of course in what position you are. According to the Cambridge Dictionary, a conflict is an active disagreement, as between opposing opinions or needs[1], and according to the Merriam Webster Dictionary the definition of conflict is: a struggle for power[2] , so without a doubt, what people want as a result in a conflict is to have power over the problem, to have control.

Skills and approaches you will need for resolving conflicts are managing your stress levels, remaining calm in all situations, being aware of both verbal and non-verbal communication, by making sure you do not use any jargon and talking so everyone involved can understand you. Make sure you control your emotions and behaviour towards others, as aggressive behaviour can be intimidating. Avoid threatening others, pay attention to the feelings being expressed as well as the spoken words. Respect the differences of the individual, develop a readiness to forgive and forget. Have the ability to compromise, try and find a way to resolve the situation. Try to avoid making assumptions and accusations, as this can make the situation much worse. You must try not to over generalise and stick to the facts of what went on. Active listening plays a big part in trying to resolve conflict, as the person will feel that you are paying attention to them.

Conflict need not be catastrophic or personal conflicts are simply part of being human. Deal with issues as they arise, avoiding conflict makes situations worse. Time does not resolve matters instead it decreases the chance of a positive outcome. Attempt to understand the other person's point of view because dismissing the other's views, assigning blame, and exclusive focus on your own perspective are all counterproductive. Do not judge emotions, no one's feelings are more or less “right” than the other. Emotions reflect a valid perspective of an individual even if you don't understand it; acknowledge the other person's reaction as important. Focus on the behavior, situation or problem area without attacking the person involved. Do not assume your values or beliefs are “right”, they reflect a view of the world from your unique perspective. Respecting another's viewpoint as equally valuable opens an opportunity for learning and growth (Lifetips moving up in life, 2000).

Conflict is an important problem that everyone experiences sometime in their life. Conflict can take many forms and can appear in many places. This is why it is extremely important that people are able to respond to conflict they face. There are many ways to respond to a conflict no matter what it is. Every way can be practiced and used when needed to but some ways to respond to conflict are better and more effective than others. The three best ways to respond to conflict are having a positive attitude, trying to get help, and distancing yourself from the conflict.

There are many ways to resolve conflict. Each of these different ways are effective in their own ways. Most of these methods can resolve conflict better in some situations than others. These ways include having a middle man, staying positive, listening to all parties and compromising, and just ignoring the conflict. By far the universally best way to resolve conflict is by staying calm and positive. Some works that show this are “Blood, Toil, Tears and Sweat” by Winston Churchill, and “Dear Miss Breed” by Joanne Oppenheim. Keeping positive is not only the best way to resolve conflict, there are many benefits to staying positive.

Conflict resolution is necessary to keep focus and sustain the positive process. Collection of all the facts should be done prior to attempted resolution. Communication to the parties in a private setting to get their perspective is the idea. Only give opinions afterwards. Unless all is understood one cannot move onto mediation. After making the decision, be resolute in the delivery. (Lewicki, Saunders, & Barry, 2015)

Humans face conflict on a day to day basis, but sometimes it can be a challenge to resolve it. What truly is the best way to respond to conflict? This age-old question has many different answers, but three may prove to be the most efficient. People can best respond to conflict by fully understanding the situation, weighing in on the negatives and positives associated with it, and avoiding all possible impulsive actions.

Conflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people don't realize is that well-managed conflict can actually be a force for positive change.

The text book describes conflict as “a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.” There are different views on dealing with conflict. There is the traditional view that seeks to eliminate any conflict and the interaction group that seek to use conflict as a stepping stone to greater things. Conflict can arise in any situation and, following the managed conflict view, it is not necessarily something to be push under the table but something to

In this writing, we will explore and explain strategies of conflict resolution and, encourage teams, individuals and society as a whole to use some of these ideas for their own resolution purposes. “In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.” (Conflict resolution, 2008). With this in mind, individuals will have hope for a more positive team experience.

 "Effective conflict resolution requires dealing constructively with disagreements rather than pushing them under the rug, letting them break into open warfare, or attempting to eliminate them completely.  Successful resolution of a conflict may include the following: accurate diagnosis of the nature and source of the conflict, a clear understanding of how each party is contributing to the conflict, skills and processes for defining alternatives, constructively negotiating outcomes, and creatively developing win-win resolutions" (Hagberg Consulting Group, 1).